Chad Smith
Chad Smith at Crain Kia of Conway
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Chad Smith

Finance Manager

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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4.7
112 Reviews
4.7

112 Reviews

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112 Reviews of Chad Smith

May 01, 2025

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Employee Rating

Chris was AWESOME! ! I have never felt more heard during an experience similar to finding and purchasing a new car. So happy he was there to help me and put me in my dre More

by maddiewyatt85
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tye

April 30, 2025

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Employee Rating

Timothy was great. My only complaint would be , my mirror was broken. I got the car in March 26th. Was told “we are ordering a new mirror , if u would still like the More

by emily.watkins158
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Purchase Time
Finance Experience
Recommend Dealer
Yes

April 24, 2025

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Employee Rating

Alicia was fantastic. She asked what we were interested in and explained the differences in trim levels very well. Shortly after this discussion, she was able to find th More

by ROWANMCLEOD
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens, Alicia Trice , Chad was efficient as we finalized the paperwork.

April 21, 2025

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Great experience from beginning to end! Dion was very knowledgable about the SUV and helped make the deal quick and painless. Would highly recommend! More

by MARK@RETIREPATH.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens, DION DAVIS

April 19, 2025

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Everyone we worked with were highly professional and a great team effort from start to finish. More

by DEBRAANDGARY
Recommend Dealer
Yes

Other Employees Tagged: Patrick Martin, Micah Rhodes

April 19, 2025

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Employee Rating

They were able to help me through a very difficult banking situation Andrew and Camille did great. More

by frankst775
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 27, 2025

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Very professional! Andrew was very professional and courteous. He let listened to us and helped us make our decision on what we were looking for by showing us the diffe More

by main.man
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANDREW MURRAY, STEVEN ROWELL

March 16, 2025

Dealership Rating
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Great service. Looked at car online, got a text, confirmed I wanted to test drive, and they had car waiting out front for me to drive. Negotiation was low key, not More

by michaelscottsmith.09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANDREW PECK

March 08, 2025

Dealership Rating
Employee Rating

They’re great until it comes time for financing. Went through it so fast I had to go back the following week and found out I unknowingly agreed to a $4,000 warranty. We went through the paperwork ag More

by MSMARISA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patrick Martin, Quinn Owens, Christopher Tye, Alicia Trice, Lamar Taylor , Tommy Moore, Brad Rotenberry, Keenan Veasley, Demetrius Williams, Deon was my salesman

Mar 11, 2025

Crain Kia of Conway responded

Ms. Marisa Brents you purchased a used 2020 Lincoln Nautilus on 1-2-25. Finance reviewed all of your paperwork with you. Then, when you returned, Finance reviewed all of your paperwork with you again. Since you made a down payment of more than you needed to, our Corporate Office is refunding you $1570.00. You should receive this refund this week. Thank you, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

March 06, 2025

Dealership Rating
Employee Rating

They were all great and so sweet and they got my car out fast I would definitely recommend them! More

by PRESNULL.KIRSTEN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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