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Chad Smith
Chad Smith at Ross Downing Chrysler Dodge Ram of Mobile

Chad Smith

Marketing Manager

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.3
44 Reviews
4.3

44 Reviews

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44 Reviews of Chad Smith

July 07, 2026

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Employee Rating

Fast, patient, knowledgeable, attentive , relatable. Price was right. Everything was explained in detail. Satisfied. Pleased with my purchase More

by WENDY.JACKSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , A plus for everyone

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Jul 07, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re grateful to hear our team provided attentive and knowledgeable service throughout your experience. It’s great we could offer a fair price and clear explanations every step of the way. Enjoy your new Ram!

July 01, 2026

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Employee Rating

Ross Downing is by far the best Jeep dealership in Mobile Alabama. If you are considering a new Jeep purchase or service you must talk with them. More

by tnhowell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Delighted to see you had such a positive experience with your Jeep Gladiator service. Chad and our team appreciate your recommendation to anyone considering a new Jeep purchase or service. Let us know if we can assist with anything further.

June 27, 2026

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Employee Rating

I really enjoyed my experience at Ross Downing and Dillon was very friendly and knowledgeable! The facility and staff were very professional! More

by desmith1024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Dillon and Wade were fantastic!

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Jun 27, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re delighted to hear that our facility and staff provided such a positive experience. Thank you for choosing our team for your new Ram 1500. We look forward to serving you again.

June 20, 2026

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Employee Rating

I am satisfied with the job done on my vehicle it runs like when it was new thank you More

by 2011clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

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Jun 20, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re thrilled your Jeep Wrangler Unlimited is running like new after service. Thank you for trusting us with your vehicle and sharing your feedback.

June 17, 2026

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Employee Rating

My concerns were addressed and a plan was made to resolve my issue with my Jeep More

by jdates0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

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Jun 17, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Matt, Chad, or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 10, 2026

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Employee Rating

Very friendly and helpful from my first call until completion. I am completely satisfied and would highly recommend to anyone needing automotive services. More

by Penglund76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

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Jun 10, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to know our team was friendly and helpful from your first call through service completion on your Chrysler 300C. We’re grateful for your recommendation. We look forward to assisting you again in the future.

June 07, 2026

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Employee Rating

Ok However I am missing a wheel cap that they say was on there when I left However they Rotated the wheels and it fell off right after that I think they accidentally loosened it they were going to locate me More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for your feedback, Shawn. Please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Ross Downing Chrysler Dodge Ram of Mobile.

May 29, 2026

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Employee Rating

Communications were excellent and service was performed with professionalism. A lot of times dealers try to upsell you at the service counter. This was not done and was muchly appreciated. More

by RICK64N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

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May 29, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to know our team provided clear communication and professional service without any unnecessary add-ons. Your feedback on the service experience for your Ram is appreciated. We look forward to assisting you again.

May 20, 2026

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Employee Rating

The service department is great, as always! Top notch service . Fifteen words is a bit to much. More

by bobtheburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , I had no interaction with these people

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May 20, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re delighted to know our service team delivered top-notch care for your Ram 1500. We’ll share your praise with Matt and the rest of our service department. Thank you!

May 19, 2026

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Employee Rating

Brandy was a please to work with and look forward to working with her in the future!! More

by latanyat0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Brandy

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May 19, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear that our service advisor made your visit enjoyable. We appreciate your trust in us for your Jeep’s maintenance and look forward to assisting you again.

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