Chad Smith
Chad Smith at Ross Downing Chrysler Dodge Ram of Mobile

Chad Smith

Marketing Manager

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.3
39 Reviews
4.3

39 Reviews

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39 Reviews of Chad Smith

June 10, 2026

Dealership Rating
Employee Rating

Very friendly and helpful from my first call until completion. I am completely satisfied and would highly recommend to anyone needing automotive services. More

by Penglund76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

Jun 10, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to know our team was friendly and helpful from your first call through service completion on your Chrysler 300C. We’re grateful for your recommendation. We look forward to assisting you again in the future.

June 07, 2026

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Ok However I am missing a wheel cap that they say was on there when I left However they Rotated the wheels and it fell off right after that I think they accidentally loosened it they were going to locate me More

by Shawn
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Recommend Dealer
Yes
Jun 10, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for your feedback, Shawn. Please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Ross Downing Chrysler Dodge Ram of Mobile.

May 29, 2026

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Communications were excellent and service was performed with professionalism. A lot of times dealers try to upsell you at the service counter. This was not done and was muchly appreciated. More

by RICK64N
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 29, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to know our team provided clear communication and professional service without any unnecessary add-ons. Your feedback on the service experience for your Ram is appreciated. We look forward to assisting you again.

May 20, 2026

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The service department is great, as always! Top notch service . Fifteen words is a bit to much. More

by bobtheburger
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , I had no interaction with these people

May 20, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re delighted to know our service team delivered top-notch care for your Ram 1500. We’ll share your praise with Matt and the rest of our service department. Thank you!

May 19, 2026

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Brandy was a please to work with and look forward to working with her in the future!! More

by latanyat0711
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Brandy

May 19, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear that our service advisor made your visit enjoyable. We appreciate your trust in us for your Jeep’s maintenance and look forward to assisting you again.

May 15, 2026

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Purchased a used 2025 Jeep Wrangler Sahara. The salesman, Dillon, listened to me and addressed my questions and concerns with courtesy and professionalism. The finance agent, Nikki, answered More

by leadershipbylane
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Dillon Giacchina, Nikki Taylor, Floyd ?

May 15, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear our team provided courteous, professional support and took the time to address your financing options and vehicle preferences when you purchased your used Jeep Wrangler Sahara. Thank you for recognizing the friendly atmosphere throughout your visit. We look forward to assisting you again whenever you need us.

May 12, 2026

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Vwe are pleased with all services and return for additional services as needed in the future More

by hoyle.misty
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad you’re pleased with the service on your Jeep Grand Cherokee L. Please visit us again for any future maintenance or repairs.

May 06, 2026

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Elizabeth took care of getting my journey service. He did a great job. Very great person to deal with when recommend her to all. More

by DEEX62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 06, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing your Dodge Journey received attentive service makes our day. We appreciate you recommending us to others. Thanks for trusting our team with your vehicle.

May 04, 2026

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Great customer service. Very efficient. Friendly staff. Will definitely refer others. Very clean facility! Awsone job! More

by mskristyhunt
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 04, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re pleased our staff took care of your Jeep Compass smoothly and in a spotless facility. Your willingness to refer us to others is greatly appreciated. We look forward to helping again.

April 30, 2026

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The service was good. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. More

by jasonlemar19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 03, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you, Jason, for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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