Chad Smith
Chad Smith at Ross Downing Chrysler Dodge Ram of Mobile

Chad Smith | Page 2

Marketing Manager

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.3
44 Reviews
4.3

44 Reviews

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44 Reviews of Chad Smith

May 15, 2026

Dealership Rating
Employee Rating

Purchased a used 2025 Jeep Wrangler Sahara. The salesman, Dillon, listened to me and addressed my questions and concerns with courtesy and professionalism. The finance agent, Nikki, answered More

by leadershipbylane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Dillon Giacchina, Nikki Taylor, Floyd ?

May 15, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear our team provided courteous, professional support and took the time to address your financing options and vehicle preferences when you purchased your used Jeep Wrangler Sahara. Thank you for recognizing the friendly atmosphere throughout your visit. We look forward to assisting you again whenever you need us.

May 12, 2026

Dealership Rating
Employee Rating

Vwe are pleased with all services and return for additional services as needed in the future More

by hoyle.misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad you’re pleased with the service on your Jeep Grand Cherokee L. Please visit us again for any future maintenance or repairs.

May 06, 2026

Dealership Rating
Employee Rating

Elizabeth took care of getting my journey service. He did a great job. Very great person to deal with when recommend her to all. More

by DEEX62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 06, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing your Dodge Journey received attentive service makes our day. We appreciate you recommending us to others. Thanks for trusting our team with your vehicle.

May 04, 2026

Dealership Rating
Employee Rating

Great customer service. Very efficient. Friendly staff. Will definitely refer others. Very clean facility! Awsone job! More

by mskristyhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 04, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re pleased our staff took care of your Jeep Compass smoothly and in a spotless facility. Your willingness to refer us to others is greatly appreciated. We look forward to helping again.

April 30, 2026

Dealership Rating
Employee Rating

The service was good. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. More

by jasonlemar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

May 03, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you, Jason, for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 30, 2026

Dealership Rating
Employee Rating

Efficiency operated within the core values of integrity caring excellence and driven to attain my business More

by floydrobinson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

Apr 30, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for recognizing how our focus on integrity, care, and excellence made your experience efficient. Congratulations on your new Jeep Gladiator and thank you for choosing us for your business.

April 28, 2026

Dealership Rating
Employee Rating

Service was great and fast! Samantha the service advisor did and excellent job of caring for my vehicle and she kept me informed of the progress More

by queenldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Samantha

Apr 28, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate the 5-star rating and are glad your Jeep Gladiator received fast, attentive care. We’ll share your compliments with Matt and the rest of our service team for keeping you informed throughout the process.

April 27, 2026

Dealership Rating
Employee Rating

Came in for an oil change and had a great experience. It did not take to long and the customer service was great. More

by kylewcrippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

Apr 27, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate you letting us know about your recent oil change on your Jeep Wrangler. We’re glad to hear the service was efficient and our team took good care of you. We look forward to welcoming you back whenever you need us.

April 22, 2026

Dealership Rating
Employee Rating

Great service and got me in and out in a great amount of time. Keep up the good work. More

by bradfield52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan

Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for highlighting the quick turnaround on your Jeep Gladiator service. We appreciate your feedback and look forward to assisting you again.

April 21, 2026

Dealership Rating
Employee Rating

Easy to deal with everyone was fantastic made me feel very comfortable and happy while buying a car More

by abchandler22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Milligan , Shundric Fuller

Apr 21, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience. We’re thrilled our team made you feel comfortable and happy while you picked up your new Dodge Charger. Enjoy every drive!

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