Chad Tammaro | Page 125

Chad provides excellent service and goes the extra mile to make the customers feel welcome and appreciated. He always does his very best to accomodate their requests and explain the details of the service to make the customers feel welcome and appreciated. He always does his very best to accomodate their requests and explain the details of the service and anything additional which may be needed. More

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I have been a Rallye Acura customer for thirteen years. Yes, I am a genuine"Acuraphile," but my interest in the cars is virtually matched by my devotion to the dealership. I have never before encountered s Yes, I am a genuine"Acuraphile," but my interest in the cars is virtually matched by my devotion to the dealership. I have never before encountered such friendliness, honesty and efficiency all housed in such a cheerful contemporary setting.I have purchased a 1990 Legend,'96 RL and an '05 RL at this dealership. I just placed an order for the 2012 RL which I hope to have by yearend. Upon entering the Service area, my wife and I invariably get a kiss and hug from Enza Comito and a friendly smile and handshake from Mike Denfeld, followed by a personal chat when time allows.My wife and I don't just transact business here:we have a genuine, warm relationship and look forward to each visit when service is needwed. George & Ellen Greene Great Neck, N.Y. More

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I couldn't be more positive in my experience with these two people, it makes the whole experience both in the sales and service dept complete, two people, it makes the whole experience both in the sales and service dept complete, More

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I brought my car in for servicing at the time of my morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his u morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his usual friendly way was able to get it done on time. He reviewed the bill with me and walked me over to the cashier and explained what was done, making sure that I understood it all. He invited me back to look over some of the new models and was very knowledgeable about the changes that had been made for the newer model than I have. I know he is a guy I can trust when it comes to my Acura. More

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The service was quick and very good.Everyone was friendly and very professional.Over all I was extremely pleased.I only use this dealership for service. and very professional.Over all I was extremely pleased.I only use this dealership for service. More

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Chad was very helpful in all aspects of my visit. When they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. More

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great service, very frendley ,5 star i came to great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all this under warranty at no charge great great service will go there again !!!!!!! More

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i have found working with chad over the years to be a very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure t very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure the problem is taken care of. i like being able to get a loaner car as well. while i know the attention is the same for every customer it is always nice when the service advisors recognize my face and know my name and say hello. it makes going any where else hard! More

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I grew up in the South and have lived or worked in nearly every region of the United States. I can safely say that the best experience I have ever had with a car dealer has been working with Chad Tammaro at every region of the United States. I can safely say that the best experience I have ever had with a car dealer has been working with Chad Tammaro at Rallye Acura. Chad is very responsive and courteous. He treats us like old friends rather than generic "customers." He is unfailingly polite and sincere and demonstrates a great body of knowledge regarding Acuras and the repair/service process. I have never had the sense that Chad was trying to steer us into unnecessary repairs or take advantage of a situation in order to turn a quick buck. I actually enjoy talking to Chad whenever I arrive for an appointment and always look forward to returning. As long as we own an Acura, I will bring my business to Chad at Rallye Acura! More

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I purchased my car new from another dealership (not Rallye) which was near my job. For the first few months, I continued to service my car at that dealership, but was unsatisfied with the service I wa Rallye) which was near my job. For the first few months, I continued to service my car at that dealership, but was unsatisfied with the service I was receiving--for instance, I would complain that my window was squeaking when I opened/closed it, the dealer would do a quick fix, and a short time later the problem would return. This happened consistently enough that I decided to start using a dealership much closer to my home--Rallye. On my first visit, I mentioned the chronic issue I had been having with my window, as well as the useless solutions the previous dealership had been using. Rallye offered me an alternative option to remedy my issue, which was effective both immediately and over the long-term. Although minor, this is an excellent example of Rallye's ability to take the time to listen to and care for their customers. Moreover, at the first dealership I went to, I could never get a service loaner, but at Rallye, if I need a loaner, one is always available. Once again, this may sound menial, but having the ability to go about my day as if my car was not in the shop really makes my experience much better. In the past, I have dealt with other nearby dealerships and their service departments (Nissan, Audi, Mercedes, etc.) and I have never felt like my car was in good hands, which was mainly a reflection of the quality of their customer service and of their service departments' quick-fix mentality...but at Rallye, I have never felt this way. As a result, I would highly recommend Rallye Acura. More

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