Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 10

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
412 Reviews
not yet
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412 Reviews

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412 Reviews of Chad Zastrow

December 08, 2021

Dealership Rating
Employee Rating

Always welcoming and friendly staff. Supper efficient at getting the work done in a minimum amount of time. Also very quick to respond to voice mail messages etc. k More

by SSROGA
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 09, 2021

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. It is great to hear that we were able to assist you efficiently and you had such a positive experience. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2021

Dealership Rating
Employee Rating

Everyone I come in contact with here is always so friendly and helpful. I would recommend them to everyone. More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Young

Dec 08, 2021

Rapids Honda responded

Kayla, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 02, 2021

Dealership Rating
Employee Rating

Always fast, efficient, and friendly service! We came to this dealership because of Chad Zastrow. We appreciated his attention to details where he was before. More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Rapids Honda responded

Jackie, Thank you for taking the time to share your feedback with us. Chad and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 01, 2021

Dealership Rating
Employee Rating

Chad was great to work with. He understood me and my frustrations and worked with me. More

by CHENGLEE13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Rapids Honda responded

Hello, Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 01, 2021

Dealership Rating
Employee Rating

The last couple of appointments before this recent one took much longer than they should have, this recent one as well as all the previous times from scheduling to completion the experience was seamless a More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Rapids Honda responded

Jamie, Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 01, 2021

Dealership Rating
Employee Rating

The staff is always professional and easy to work with. My maintenance was scheduled around my schedule and completed when they said it would be done. More

by lcgilbertson
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson

Dec 01, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Wade and Chad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 30, 2021

Dealership Rating
Employee Rating

I appreciated Chad Zastrow going out of his way to apologize for the delay, very friendly service from Chad Zastrow. More

by Kevin_ng
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 29, 2021

Dealership Rating
Employee Rating

My oil change and brake fluid did not take long at all. Great and cheery service! More

by crchandl33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 28, 2021

Dealership Rating
Employee Rating

This team is great! I had an issue with my display in the car and we didn’t know what it was but they looked into it and were able to determine what it was. Thanks you! More

by jaime.machin3
Recommend Dealer
Yes
Nov 29, 2021

Rapids Honda responded

Jaime, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 24, 2021

Dealership Rating
Employee Rating

Always good friendly service. Scheduling was easier than I expected and there were appointments available immediately. More

by stephen.kempe19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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