$100 for a rotation and oil change ($80 with a coupon) is
spendy. However, the customer service was great and I was in and out quickly. The 4 rating is only because of the cost, not the service I received or
spendy. However, the customer service was great and I was in and out quickly. The 4 rating is only because of the cost, not the service I received or the advisor I worked with. He did a 5 star job!
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by sid0120
Verified Customer
Verified Customer
Jan 03, 2022 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The members at Honda are always very respectful and
prepared. It is the only place I have my car serviced.
prepared. It is the only place I have my car serviced.
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by jillybean6899
Verified Customer
Verified Customer
Dec 30, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear Chad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The service department people have always been very
pleasant to work with. They greet you immediately and answer all your questions.
pleasant to work with. They greet you immediately and answer all your questions.
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by clark.deb44
Verified Customer
Verified Customer
Dec 29, 2021 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Been a customer since day 1 when Rapids opened. Bought my
2019 Honda Odyssey from them with added features and have no regrets. We continue to service our odyssey and Pilot at Rapids and will continue to do
2019 Honda Odyssey from them with added features and have no regrets. We continue to service our odyssey and Pilot at Rapids and will continue to do so. Great customer service and great service team. Everyone at Rapids is friendly and goes beyond with helping people. Feels just like home. Very friendly!
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by jhang24
Verified Customer
Verified Customer
Dec 28, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer, and we look forward at seeing you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It was a great experience doing business with them i
would sy that I trust them with my car.
would sy that I trust them with my car.
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by gueysonaguilon
Verified Customer
Verified Customer
Dec 23, 2021 -
Rapids Honda responded
Thank you! Chad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I usually go the the dealer two or three times a year for
oil changes or recall work.The staff is alway very friendly and ready to help if needed.
oil changes or recall work.The staff is alway very friendly and ready to help if needed.
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by spacea2day
Verified Customer
Verified Customer
Other Employees Tagged:
Marlin Haney
, Kenneth Chan, Luke Khilans
Dec 23, 2021 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Quick service and courteous of your time. Oil change and
checklist was on time and clean!
checklist was on time and clean!
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by a.dauenbaugh
Verified Customer
Verified Customer
Dec 20, 2021 -
Rapids Honda responded
Thank you for sharing your experience with us! We truly appreciate your feedback and look forward to seeing you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I bought my Honda Odyssey when Rapids Honda first opened
May of 2019 and I have alway been very satisfied with their Sales and service. I highly recommend Rapids for sales and servicing.
May of 2019 and I have alway been very satisfied with their Sales and service. I highly recommend Rapids for sales and servicing.
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by jimmytfoust
Verified Customer
Verified Customer
Dec 19, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Professional, knowledgeable, courteous. I appreciate the
no hassle no pressure attitude of the staff. I will definitely purchase my next vehicle at Rapids Honda.
no hassle no pressure attitude of the staff. I will definitely purchase my next vehicle at Rapids Honda.
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by jf1234
Verified Customer
Verified Customer
Dec 11, 2021 -
Rapids Honda responded
Thank you so much for your kind words for Chad, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The cost of labor was pretty high compared to other
dealerships, but the customer service is the best.
dealerships, but the customer service is the best.
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by blyles0
Verified Customer
Verified Customer
Dec 10, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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