Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 13

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

September 16, 2021

Dealership Rating
Employee Rating

Prompt and courteous service. Great communication. All the work was performed. Given an opportunity to choose my services. More

by m.heg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter

Sep 17, 2021

Rapids Honda responded

Thank you for taking the time to write this review and let us know how Shawn, Chad and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 15, 2021

Dealership Rating
Employee Rating

They were timely in getting the maintenance service completed. Very friendly and gave explained things. More

by katjestus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Dealership Rating
Employee Rating

I had my vehicle in for service. Chad is always so helpful. I shopped around on prices and Rapids Honda was very competitive. I'll be back. More

by bclark501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Chad and our team were able to assist you and that you had such a positive experience. We hope you will visit us again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

Dealership Rating
Employee Rating

Always helpful. Staff is great! Can’t complain about anything. We have purchased Honda’s over several years and they are reliable and so do not see a reason to change! More

by ERSandy
Recommend Dealer
Yes

Other Employees Tagged: John Vang, Shawn Richter , Kenneth Chan

Sep 08, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 05, 2021

Dealership Rating
Employee Rating

Great service, great people, great environment, they always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda More

by ventas.espinosajorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 03, 2021

Dealership Rating
Employee Rating

Love this dealership. From sales to finance to service...excellent place to do business. The free car washes are a fantastic perk as well. Highly pleased. More

by badgeinblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson

Sep 03, 2021

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

Dealership Rating
Employee Rating

Great, fast and friendly service, kept me up to date with the progress on vehicle repairs. Overall I am very satisfied with the service at the visit. More

by tori.lesch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Rapids Honda responded

Thank you, Tori! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 29, 2021

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Employee Rating

I had a great experience at this dealership. The job got done fast and efficiently with great customer service! I would definitely come back again! More

by lindseylaubach22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Aug 29, 2021

Rapids Honda responded

It's fantastic to hear, Lindsey, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 27, 2021

Dealership Rating
Employee Rating

I will never return to Rapids Honda. Worst service ever. They charged me 100.00 and told me gas cap was not on tight. My AWD light was on so returned and and was told it was a sensor. They said they would c More

by cdawson2122
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shawn Richter

Sep 13, 2021

Rapids Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 26, 2021

Dealership Rating
Employee Rating

All the staff is super friendly. Service is fast. They inform you of needed service and offer options, recommend time frames to get the work done. More

by dickyd07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. We're glad to hear that you had such a positive experience, and we look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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