Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 12

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

Write a Review

412 Reviews of Chad Zastrow

October 17, 2021

Dealership Rating
Employee Rating

I was in to have the auto butler reapplication and it was done very well. More

by DEREKPEHLKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nelson

Oct 18, 2021

Rapids Honda responded

Thank you for taking the time to leave us a five-star review, Derek. We truly appreciate your business and look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 15, 2021

Dealership Rating
Employee Rating

Brought my car in for computer issue. They did a great job with getting me in and trying to fix the issue by saving me money. Had to bring the car back to get the part changed out. They had no rentals and More

by Dobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 15, 2021

Dealership Rating
Employee Rating

Excellent service and would recommend rapids Honda to friends and family. Please go give them a visit. More

by joker96928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Rapids Honda responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! Thank you for choosing Rapids Honda and helping to spread the word about us. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 13, 2021

Dealership Rating
Employee Rating

Always easy to get an appointment that is convenient for me. Clean and courteous service. More

by freshourtammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Chad and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 09, 2021

Dealership Rating
Employee Rating

Quick and easy everything is explained and the staff is very friendly and helpful when it comes to keeping you informed on what is happening. With your vehicle More

by jwroten97
Recommend Dealer
Yes
Oct 09, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 08, 2021

Dealership Rating
Employee Rating

Great customer service Kept me informed and explained Great customer service Kept me informed and explained what was needed Friendly staff Great location More

by suzannemartin1329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Rapids Honda responded

Thank you, Suzanne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2021

Dealership Rating
Employee Rating

The dealership itself and tje employees will never leave you stranded. Customer service is phenominal they will go above and beyond! More

by romsaron83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter , Jake Braun, Roger Thomas

Oct 04, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 27, 2021

Dealership Rating
Employee Rating

The weekly car wash is nice. The service department got my car washed even though I forgot to give them my key dongle. So far I haven't had any problems with my new Honda. Service has been very good f More

by jreed11665
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schiltz , Scott Andrews

Sep 27, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2021

Dealership Rating
Employee Rating

Dealer service was very responsive after an engine shield came loose following an oil change at the dealer. Replaced the damaged shield quickly and at no charge. More

by bursaw4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience working with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2021

Dealership Rating
Employee Rating

These guys are great. Always friendly with a smile and get the service done in a timely manner. More

by ckane1630
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney

Sep 17, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Marlin and Chad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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