Easy service.
Was able to get in and out. Wait was minimum which was good.
Was able to get in and out. Wait was minimum which was good.
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by theojekwi
Verified Customer
Verified Customer
Jun 07, 2022 -
Rapids Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
We were told our vehicle would only take 2 hours to
detail but then was told it would take 5. After the 5 hours there was a pumpkin seed on the floor, dirt on the back of the seat, all the door jams w
detail but then was told it would take 5. After the 5 hours there was a pumpkin seed on the floor, dirt on the back of the seat, all the door jams were dirty, the visors were not even touched (flowers attached to the visor when put down) and the outside wasn't washed.
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by jkhanson211
Verified Customer
Verified Customer
Jun 10, 2022 -
Rapids Honda responded
Thank you for your review. We're sorry you didn't have the 5-star experience we strive for, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We aim to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
My experience at Rapid Honda was great!
Was able to get oil change and tire rotation quick and efficient. Thanks:)
Was able to get oil change and tire rotation quick and efficient. Thanks:)
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by cjczech
Verified Customer
Verified Customer
Jun 06, 2022 -
Rapids Honda responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Took 2 hours and 40 minutes to do an oil change and
simple tire rotation. Not going back! Had an appointment, and said we'll get you in an out in a hour.
simple tire rotation. Not going back! Had an appointment, and said we'll get you in an out in a hour.
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by tedncal2
Verified Customer
Verified Customer
Jun 06, 2022 -
Rapids Honda responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad was able to follow up with me through email because
I'm Deaf. He was able to take care of my car and follow up with the warranty. He's outstanding. I was delighted with his help.
I'm Deaf. He was able to take care of my car and follow up with the warranty. He's outstanding. I was delighted with his help.
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by renemarcusmartinez
Verified Customer
Verified Customer
May 31, 2022 -
Rapids Honda responded
Thank you for the kind words for Chad and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great and fast work.
Good customer service as well. They explained everything and didn’t try to sell me on anything extra.
Good customer service as well. They explained everything and didn’t try to sell me on anything extra.
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by Chyna Bliayang
Verified Customer
Verified Customer
May 31, 2022 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Chyna, for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Been a customer from day 1 when they first opened up.
Love the people there. Super friendly and great discounts and prices. Would definitely recommend to friends and families!
Love the people there. Super friendly and great discounts and prices. Would definitely recommend to friends and families!
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by jhang24
Verified Customer
Verified Customer
May 31, 2022 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service was competed timely, actually early.
Completed everything that was asked and cleaned the inside also.
Completed everything that was asked and cleaned the inside also.
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by levinejanlou
Verified Customer
Verified Customer
May 23, 2022 -
Rapids Honda responded
We appreciate your business, Chad and our team looks forward to serving you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
People are so friendly and helpful.
It was a great experience and will continue to give them my business
It was a great experience and will continue to give them my business
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by ssplanter
Verified Customer
Verified Customer
May 20, 2022 -
Rapids Honda responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service and a great staff, very friendly and
accommodating. Most of the time the work is complete ahead of schedule
accommodating. Most of the time the work is complete ahead of schedule
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by JRFREE1945
Verified Customer
Verified Customer
May 20, 2022 -
Rapids Honda responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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