Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 3

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

May 15, 2022

Dealership Rating
Employee Rating

Rapids Honda has had excellent service, been there for routine maintenance and they have been quick and thorough and always friendly. More

by weaserdapi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Rapids Honda responded

We are very happy to hear Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 08, 2022

Dealership Rating
Employee Rating

Timely and very friendly. When I dropped my car off I was helped right away and they prioritized my concerns.very quick turn around for an oil change. More

by slkrueger2968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 03, 2022

Dealership Rating
Employee Rating

Chad was very helpful, explained what was going to be done and service was performed as promised. More

by Liza B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, liza, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2022

Dealership Rating
Employee Rating

Great bunch of service staff. Always friendly. Answer any questions. Strongly recommend them for your service needs. More

by geridahlberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 24, 2022

Dealership Rating
Employee Rating

Took almost $100 for gas and almost 2 weeks to get any type of satisfaction. Will never buy from rapids honda again! More

by pamkonieczk16
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paige Thimmesch

Apr 26, 2022

Rapids Honda responded

Pam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

April 21, 2022

Dealership Rating
Employee Rating

Great service and super fast work! Was in and out within an hour :) nicely done More

by sam.tiwari025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Rapids Honda responded

We are so glad that we had the opportunity to work with you, Sam, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 20, 2022

Dealership Rating
Employee Rating

Rapids Honda always takes great care of me, my family, and our vehicles. Service is always top notch and they remember who we are. More

by mikmisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter , Roger Thomas, Lance Spah

Apr 21, 2022

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

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Employee Rating

I love the service I receive every time I bring my vehicle in. They remember who I am and do a fantastic job with everything including trying to sell me another vehicle. Sales staff is always polite More

by mikmisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter , Roger Thomas, Lance Spah

Apr 20, 2022

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Dealership Rating
Employee Rating

Always a great experience. Bought my vehicle here and have gotten it serviced here as well. Love it!! More

by emilykirwin01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney, Joel Bringle , Drake Thomas, Bob Wiener, Katie Young

Apr 06, 2022

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 05, 2022

Dealership Rating
Employee Rating

Very polite and helpful. Was told though that they had a shuttle to give me a ride home and back to Rapids Honda but when I got there, they said that there was no one availab More

by ssplanter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Rapids Honda responded

It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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