Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 23

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

February 10, 2021

Dealership Rating
Employee Rating

The Technician experience with my Vehicle made me feel good that my Honda Pilot was serviced at the right place! Thank you! I will be bring my Vehicle back to be service. More

by paglaze
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Chan

Feb 10, 2021

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 08, 2021

Dealership Rating
Employee Rating

Chad Z at Rapids Honda provided excellent service and support. Highly recommend coming here. He was very friendly and helped answer my questions during my visit. More

by olson.mariahk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2021

Dealership Rating
Employee Rating

The service and rep were good as always. However this time when they washed my car it looked worse than when I brought it in. It was clean and shiny when I came in, but when I left it was all water spot More

by karen_mullowney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Karen. While we are glad to hear that you had an overall positive experience, we do apologize if we didn't quite meet your expectations this time. Please don't hesitate reach out directly if you would like to discuss this further. We value your business and hope you will give us another opportunity to serve you! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2021

Dealership Rating
Employee Rating

Very thankful the scheduled appointment was on time. Chad was courteous. Enjoyed having the vehicle washed after the service performed. I just love the new location. More

by grammy1122
Recommend Dealer
Yes
Feb 03, 2021

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Chad could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 02, 2021

Dealership Rating
Employee Rating

Workers were very nice friendly and professional. Got the job done very quickly and efficiently! Would highly recommended to anyone ! Clean and tidy dealership as well More

by georgekaml1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman

Feb 02, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, George, we are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 02, 2021

Dealership Rating
Employee Rating

Chad got my service scheduled and finished in the amount of time he estimated. My car came back cleaner than I expected and it smelled so fresh! More

by deb_trenholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear, Deb, you enjoyed your experience with Chad, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 28, 2021

Dealership Rating
Employee Rating

Great quick service. It met all my expectations. It was my first time having service at Rapids Honda, I was impressed and plan on being back. More

by Davers25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Rapids Honda responded

Thank you for taking the time to share your five-star experience with us. We're glad to hear we delivered such a great experience! We're looking forward to having you as one of our valued customers for years to come. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 25, 2021

Dealership Rating
Employee Rating

Chad got everything done in short order while I waited. The mechanics did a very nice job reapplying the Auto Butler and Diamond glass applications. The time i had gave me a chance to look at some of the n More

by JRFREE1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 21, 2021

Dealership Rating
Employee Rating

Great place. Work was completed on time and Chad kept me informed of the progress and when the work was completed. Will be back for next scheduled maintenance. More

by tjelmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2021

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation. They had me in and out quickly. Chad was attentive and professional. And my van was sparkling after the carwash as well. More

by kelly_bouwman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Rapids Honda responded

Kelly, thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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