Dealer Reviews
Cars for Sale
Dealer Log In
Chad Zastrow
412 Reviews
412 Reviews of Chad Zastrow
February 21, 2021
The service department is great !! The service advisors are wonderful and in particular, Chad Zastrow. He has been my advisor for years and I trust him completely!! are wonderful and in particular, Chad Zastrow. He has been my advisor for years and I trust him completely!! More
by AUDREY B
Verified Customer
February 21, 2021
It is always my pleasure to work with Rapids Honda and specifically with Chad Zastrow. He takes the best care possible about my cars and provides the best customer service. specifically with Chad Zastrow. He takes the best care possible about my cars and provides the best customer service. More
by eugene.pisarenko
February 19, 2021
Friendly and timely. Work completed as communicated. Facility was comfortable and clean. Showroom was clean and displays were nice to observe. Overall a good experience Facility was comfortable and clean. Showroom was clean and displays were nice to observe. Overall a good experience More
by david.e.skolbekken
February 19, 2021
Service was performed to my satisfaction and service personnel was helpful and courteous. it took longer than I expected but I’m glad it was done well. personnel was helpful and courteous. it took longer than I expected but I’m glad it was done well. More
by Liza B
Other Employees Tagged: Shawn Richter
February 17, 2021
Serviced my Honda for an oil change today and received horrible service from start to end. I was disappointed with my service advisor, Chad Zastrow, for not informing me that my vehicle was done while I w horrible service from start to end. I was disappointed with my service advisor, Chad Zastrow, for not informing me that my vehicle was done while I watched it sit there for 15 minutes. He left for the day and I had to check out with someone else, although he said he'd get back to me after 1 minute. I was informed that my car passed all of its checks but my engine light was on as well as my tire pressure light. The oil change tracker was not reset and car was not washed. I went there only once before and regret I even gave them a second chance. More
by xxxx
February 16, 2021
Brought my 2014 Accord in for service. Chad Zastrow my service advisor did a great job explains the service performed and thoroughly answered my questions. The service was completed quickly and efficientl service advisor did a great job explains the service performed and thoroughly answered my questions. The service was completed quickly and efficiently. Rapids Honda is a first class operation!! More
by RG.HANSON
February 15, 2021
Fast. Efficient. Not pushy at all. First time here since the dealership is closer to where we bough our CRV. Asked all the right questions. Wished the Honda shared maintenance records between their since the dealership is closer to where we bough our CRV. Asked all the right questions. Wished the Honda shared maintenance records between their dealerships! More
by nd_siouxfan
February 10, 2021
Chad was very helpful and provided excellent customer service. I appreciated his communication style and provided recommendations to resolve my car issues. Will return for future service issues. service. I appreciated his communication style and provided recommendations to resolve my car issues. Will return for future service issues. More
by jon.althoff
Dealership Inventory (211 Vehicles)
