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Chad Zastrow
412 Reviews
412 Reviews of Chad Zastrow
September 15, 2020
Chad is awesome, he was professional, courteous, informed, very quick to respond to questions and applied the coupon without having to go to the manager and was respectful of my time, thank you! informed, very quick to respond to questions and applied the coupon without having to go to the manager and was respectful of my time, thank you! More
by gabegubash
Verified Customer
September 10, 2020
Service department was friendly, thorough, and quick. Rapids Honda not only took care of the recalls, but they checked the overall health of my car. They gave us a service vehicle so it didn’t disrupt my Rapids Honda not only took care of the recalls, but they checked the overall health of my car. They gave us a service vehicle so it didn’t disrupt my day. More
by ande0558
September 08, 2020
Good service, they always get things done right and in a timely manner. Customer service is great. Would highly recommend the Rapids Honda service team for anything you need done with your vehicle. timely manner. Customer service is great. Would highly recommend the Rapids Honda service team for anything you need done with your vehicle. More
by rjs
Other Employees Tagged: Shane Stegeman, Shawn Richter
September 07, 2020
I was having issues with my AC not working properly. I spoke with Chad on the phone as well as worked with him throughout the entire repair! He was very professional and highly recommend him for your serv spoke with Chad on the phone as well as worked with him throughout the entire repair! He was very professional and highly recommend him for your service needs. I will definitely be coming back to Rapids Honda! Thanks Chad!! Regards, Mike More
by m_gerdesmeier
September 03, 2020
Great service experience. Chad made sure that this experience was far better than the previous experience. He courtesy and attention to detail was very important to me as a customer. experience was far better than the previous experience. He courtesy and attention to detail was very important to me as a customer. More
by bowersox
September 03, 2020
Tech stripped drain plug and now oil is leaking. Brought it back and advisor claimed it was normal wear and tear and wanted $500 to replace oil pan. Came in for a simple oil change and left with a leaking c it back and advisor claimed it was normal wear and tear and wanted $500 to replace oil pan. Came in for a simple oil change and left with a leaking car. Dealership won’t own up to their mistakes. This is the best place to go if you want to take your working car in and add a oil leak feature! Integrity lost! More
by FY
Other Employees Tagged: Shawn Richter
September 03, 2020
Always had great experience at every visit, We brought our vehicle in for routine service; Lucas Smith was very helpful with checking us in and make sure everything was satisfied with the work done. Servi our vehicle in for routine service; Lucas Smith was very helpful with checking us in and make sure everything was satisfied with the work done. Services is always great- thank you! More
by woody.vann
Other Employees Tagged: Maddie Campbell, Roger Thomas, Moua Xiong, Lucas Smith
August 30, 2020
The dealer got me right in for service (next day) and Chad was very polite, professional and explained what they checked and what they found when they checked. My car washed and the oil change completed Chad was very polite, professional and explained what they checked and what they found when they checked. My car washed and the oil change completed when he said it would be done...Chad gets 5 stars in my book! More
by clark772
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