Came into the service area for oil change, tire rotation
and possible starting system issue. Chad Z. Explained the process and offered a free loaner. Starter was replaced the next day. Thanks Chad!
and possible starting system issue. Chad Z. Explained the process and offered a free loaner. Starter was replaced the next day. Thanks Chad!
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by droski12260
Verified Customer
Verified Customer
Aug 28, 2020 -
Rapids Honda responded
We are very happy to hear that Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad was quick and helpful with my service. Gave me the
special, and helped me get a front license plate bracket installed as my car was purchased out of state. Even waived the labor. 4th time with service
special, and helped me get a front license plate bracket installed as my car was purchased out of state. Even waived the labor. 4th time with service at this location and the service department is always prompt and helpful.
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by kerry.leigh7
Verified Customer
Verified Customer
Aug 22, 2020 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience. We appreciate your loyalty and this review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I Could not have been more pleased with Chad Zastrow and
his Team. They went above and beyond what other dealerships do! I am Very Satisfied!
his Team. They went above and beyond what other dealerships do! I am Very Satisfied!
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by bills10
Verified Customer
Verified Customer
Aug 19, 2020 -
Rapids Honda responded
Thank you for sharing your experience with Chad and the rest of our team! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad always goes above and beyond to make sure we are
taken care of! He makes sure everything is done and done correctly, if it is not he makes sure it gets redone.
taken care of! He makes sure everything is done and done correctly, if it is not he makes sure it gets redone.
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by brody.beise
Verified Customer
Verified Customer
Aug 15, 2020 -
Rapids Honda responded
Thank you for your review and kind words for Chad! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Awesome service. Quick and easy car buying. Everything
was at my convenience. There was some service work concerns that they quickly addressed. I appreciate the customer focused approach and the time they
was at my convenience. There was some service work concerns that they quickly addressed. I appreciate the customer focused approach and the time they took to ensure my experience was a good one.
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by jweickert
Verified Customer
Verified Customer
Other Employees Tagged:
Maddie Campbell, Ken Grantwit, Ryan Mickelson, Ryan Sangren, Brandon Thao, Katie Young
Great service! Always quick and easy never a hassle what
so ever. Beautiful facility with a ton of great amenities while you wait. Customer for life.
so ever. Beautiful facility with a ton of great amenities while you wait. Customer for life.
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by nmcdonald0
Verified Customer
Verified Customer
Aug 12, 2020 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I went there for servicing and the service advisors were
friendly and knowledgeable. They worked with my schedule and answered all of the questions I had.
friendly and knowledgeable. They worked with my schedule and answered all of the questions I had.
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by cjoyfitz
Verified Customer
Verified Customer
Aug 12, 2020 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service center,
Very easy to work with, The even did a tire rotation at the last minute, and washed the car, completed all the service early and I was out the door be
Very easy to work with, The even did a tire rotation at the last minute, and washed the car, completed all the service early and I was out the door before you know it.
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by dstephan8278
Verified Customer
Verified Customer
Aug 09, 2020 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Vehicle service department gets a 5
The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks
The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks like you are looking through a prism. A dirty cloth must have been used. The floor was not vacuumed and the windshield has over spray on the outside and I can't get it off so I'm looking through a bunch of spots. I plan on calling the service department and have them follow through cleaning what the Auto Butler people didn't do properly
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by JRFREE1945
Verified Customer
Verified Customer
Aug 07, 2020 -
Rapids Honda responded
Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we you weren't fully satisfied with your experience. If it's possible to discuss your visit in more detail, please feel free to reach out to us directly. Thank you for choosing Rapids Honda, we hope you will give us another opportunity to serve you!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
This Honda dealership is awesome! Customer service is
great and the work that has been done on our vehicles has been very satisfying. Thanks for your service.
great and the work that has been done on our vehicles has been very satisfying. Thanks for your service.
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by kar55448
Verified Customer
Verified Customer
Aug 05, 2020 -
Rapids Honda responded
Thank you for your kind words! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com