Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 31

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

August 27, 2020

Dealership Rating
Employee Rating

Came into the service area for oil change, tire rotation and possible starting system issue. Chad Z. Explained the process and offered a free loaner. Starter was replaced the next day. Thanks Chad! More

by droski12260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2020

Rapids Honda responded

We are very happy to hear that Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 20, 2020

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Employee Rating

Chad was quick and helpful with my service. Gave me the special, and helped me get a front license plate bracket installed as my car was purchased out of state. Even waived the labor. 4th time with service More

by kerry.leigh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2020

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience. We appreciate your loyalty and this review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 18, 2020

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Employee Rating

I Could not have been more pleased with Chad Zastrow and his Team. They went above and beyond what other dealerships do! I am Very Satisfied! More

by bills10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Rapids Honda responded

Thank you for sharing your experience with Chad and the rest of our team! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 13, 2020

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Employee Rating

Chad always goes above and beyond to make sure we are taken care of! He makes sure everything is done and done correctly, if it is not he makes sure it gets redone. More

by brody.beise
Recommend Dealer
Yes
Aug 15, 2020

Rapids Honda responded

Thank you for your review and kind words for Chad! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2020

Dealership Rating
Employee Rating

Awesome service. Quick and easy car buying. Everything was at my convenience. There was some service work concerns that they quickly addressed. I appreciate the customer focused approach and the time they More

by jweickert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maddie Campbell, Ken Grantwit, Ryan Mickelson, Ryan Sangren, Brandon Thao, Katie Young

August 11, 2020

Dealership Rating
Employee Rating

Great service! Always quick and easy never a hassle what so ever. Beautiful facility with a ton of great amenities while you wait. Customer for life. More

by nmcdonald0
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman, Shawn Richter

Aug 12, 2020

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2020

Dealership Rating
Employee Rating

I went there for servicing and the service advisors were friendly and knowledgeable. They worked with my schedule and answered all of the questions I had. More

by cjoyfitz
Recommend Dealer
Yes
Aug 12, 2020

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 08, 2020

Dealership Rating

Great service center, Very easy to work with, The even did a tire rotation at the last minute, and washed the car, completed all the service early and I was out the door be More

by dstephan8278
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman, Shawn Richter

Aug 09, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 07, 2020

Dealership Rating
Employee Rating

Vehicle service department gets a 5 The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks More

by JRFREE1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson, Shane Stegeman , Roy Lacey

Aug 07, 2020

Rapids Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we you weren't fully satisfied with your experience. If it's possible to discuss your visit in more detail, please feel free to reach out to us directly. Thank you for choosing Rapids Honda, we hope you will give us another opportunity to serve you! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2020

Dealership Rating
Employee Rating

This Honda dealership is awesome! Customer service is great and the work that has been done on our vehicles has been very satisfying. Thanks for your service. More

by kar55448
Recommend Dealer
Yes
Aug 05, 2020

Rapids Honda responded

Thank you for your kind words! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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