efficient
The service performed on my vehicle was as expected from a Honda Dealership. Well done!! My one concern was that many of the Honda associates, includi
The service performed on my vehicle was as expected from a Honda Dealership. Well done!! My one concern was that many of the Honda associates, including a few of the Service Team (not all), were not wearing face masks or adhering to the protocols that Rapids Honda promotes.
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by tabaker1
Verified Customer
Verified Customer
Jul 13, 2020 -
Rapids Honda responded
Thank you for sharing your experience with us! We're happy to hear that your service went well. We take your comments very seriously and appreciate your concern with the COVID protocols. We will certainly review them with our associates. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
service
nice place, seemed honest, really clean lots of inventory, wish they would of washed my dirty old car, maybe thats why they didnt, its old
nice place, seemed honest, really clean lots of inventory, wish they would of washed my dirty old car, maybe thats why they didnt, its old
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by deblyn61
Verified Customer
Verified Customer
Jul 13, 2020 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Oil change
arrived and was greeted by Chad. it was nice to see him once more. they have everything in place if you are a little worried about the virus.
arrived and was greeted by Chad. it was nice to see him once more. they have everything in place if you are a little worried about the virus.
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by BRIAN.KONIG85
Verified Customer
Verified Customer
Jul 10, 2020 -
Rapids Honda responded
Thanks, Brian for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
friendly, helpful
Service was completed in a timely manner. Repair was covered by Honda, which was much appreciated!! Good communication, friendly, helpful. Will be b
Service was completed in a timely manner. Repair was covered by Honda, which was much appreciated!! Good communication, friendly, helpful. Will be back in the future..
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by eheida
Verified Customer
Verified Customer
Jul 08, 2020 -
Rapids Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I had an appointment but I ended up coming a half hour
early and they were able to get me right in and was done before my regular appointment time.
early and they were able to get me right in and was done before my regular appointment time.
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by kmlopez1316
Verified Customer
Verified Customer
Jul 08, 2020 -
Rapids Honda responded
Thank you, it's great to hear that our team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great customer valued service and convenient location.
Sales, finance and service personnel are always very courteous and professional. I definitely recommend this dealership for sales and servicing.
Sales, finance and service personnel are always very courteous and professional. I definitely recommend this dealership for sales and servicing.
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by jimmytfoust
Verified Customer
Verified Customer
Jul 07, 2020 -
Rapids Honda responded
Jimmy, thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great work. Chad did a great job taking care of
everything that was requested. Service was excellent and completed in as timely manner. Thank you!
everything that was requested. Service was excellent and completed in as timely manner. Thank you!
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by mark
Verified Customer
Verified Customer
Jul 07, 2020 -
Rapids Honda responded
Mark, thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service as always from Chad
This was a visit for service. Chad Zastrow always keeps me informed on the process of service on my Pilot and Civic. Five star service every time I s
This was a visit for service. Chad Zastrow always keeps me informed on the process of service on my Pilot and Civic. Five star service every time I see him.
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by pilotman
Verified Customer
Verified Customer
Jul 06, 2020 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good Quick Service
Chad is good to work with. I got in and out very quick. Good coupons. I would visit for service again.Like that you can watch service being done while
Chad is good to work with. I got in and out very quick. Good coupons. I would visit for service again.Like that you can watch service being done while waiting
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by mrloberg
Verified Customer
Verified Customer
Jul 01, 2020 -
Rapids Honda responded
Thank you so much for your wonderful review! We are thrilled that Chad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Customers Service was great and everyone was kind. Chad
Zastrow was very knowledgeable in the service needed. I was able to rely on Chad for great results.
Zastrow was very knowledgeable in the service needed. I was able to rely on Chad for great results.
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by Customer
Verified Customer
Verified Customer
Jul 01, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com