Chad Zastrow | Page 32

Very satisfactory Came to your dealership after years with my previous one. Was pleasantly surprised to find 3 of your service employees were also from the previous de Came to your dealership after years with my previous one. Was pleasantly surprised to find 3 of your service employees were also from the previous dealer. That alone made me feel confident. More

by Wilson Verified Customer Verified Customer

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The service department us excellent. My service appointments are always handled in a very professional manner. One cup of coffee and my vehicle is ready appointments are always handled in a very professional manner. One cup of coffee and my vehicle is ready More

by spacea2day Verified Customer Verified Customer

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I got very good job done and sort time. very good place to get help. i am always happy recommend to all families and friends. all workers are very friendly and helpful people. Thank you all. very good place to get help. i am always happy recommend to all families and friends. all workers are very friendly and helpful people. Thank you all. More

by astutata Verified Customer Verified Customer

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Thoughtful and Customer Oriented This was our first experience with Rapids Honda. We brought our Honda Odyssey in for an oil change and replacement of TPMS sensors and a couple of oth This was our first experience with Rapids Honda. We brought our Honda Odyssey in for an oil change and replacement of TPMS sensors and a couple of other minor tire repairs. Chad made sure we were taken care of and communicated well during the process. We would recommend this dealer and the service team! More

by mrmrs_schock Verified Customer Verified Customer

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Mixed Experience I'm not sure what your test driving policy is, but I was offended and noticed that Roger test drove with my husband and I (we are both persons of colo I'm not sure what your test driving policy is, but I was offended and noticed that Roger test drove with my husband and I (we are both persons of color), but no one else test driving had a staff person ride with them. I've test drove at several other dealerships without an escort. I did not like the pressure tactics to get the car protector products and financing options (warranty), etc. I had to repeat several times that I didn't want it.... I was impressed with Chad in Services that replaced a seat panel in the car that I just purchased. He followed up with calls and fixed the issue ASAP. More

by sb Verified Customer Verified Customer

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Great customer experience I had a very positive experience both buying my CRV and at the first service appointment. I would highly recommend Rapids Honda to anyone looking for I had a very positive experience both buying my CRV and at the first service appointment. I would highly recommend Rapids Honda to anyone looking for a positive dealership. More

by kericson2313 Verified Customer Verified Customer

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We just bought a 2020 Honda CR-V Touring. Our Sales Rep, Ryan Mickelson, was excellent! We traded our 2017 CR-V Ex-L, and with our trade, Ryan was able to give us everything we wanted in our new car at a gr Ryan Mickelson, was excellent! We traded our 2017 CR-V Ex-L, and with our trade, Ryan was able to give us everything we wanted in our new car at a great price. He gave us a thorough “tutorial” on the updated safety features, so that when we left we felt confident with our purchase. We are very happy with Rapids Honda and their awesome staff! More

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Oil Change Experience Tech was great and very thorough in explaining everything. Only complaint is the length of time for a simple oil change. Not sure why it take so lon Tech was great and very thorough in explaining everything. Only complaint is the length of time for a simple oil change. Not sure why it take so long if I show up on time for my appointment. Appreciate the coupons as well to remain competitive with other options. More

by TL Verified Customer Verified Customer

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Great customer service, but this is the third time I’ve been quoted one price. I bring it in and it’s double almost triple the quote I was told. been quoted one price. I bring it in and it’s double almost triple the quote I was told. More

by cody.driver98 Verified Customer Verified Customer

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Very good experience- techs provided insight and options for repairs without being prompted thusly saving money on unnecessary work. Much appreciated Chad provided a personalized service for repairs without being prompted thusly saving money on unnecessary work. Much appreciated Chad provided a personalized service More

by brucejdoll Verified Customer Verified Customer

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