Awesome Team
Finally, a Honda dealership in the northern suburbs! What a beautiful and clean facility.
Very friendly team that obviously works well together.
Finally, a Honda dealership in the northern suburbs! What a beautiful and clean facility.
Very friendly team that obviously works well together.
Great choice of vehicles available.
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by MG
Verified Customer
Verified Customer
Jun 28, 2020 -
Rapids Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Oil change for my 2019 Pilot. Good experience. Very
friendly and accommodating during the covid crisis. Will definitely be back for future services on my car.
friendly and accommodating during the covid crisis. Will definitely be back for future services on my car.
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by cpat
Verified Customer
Verified Customer
Jun 27, 2020 -
Rapids Honda responded
It's fantastic to hear that our service team provided you with such great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Replacement of windshield fluid squirters
Chad was awesome, asked me if I felt comfortable. Kept six feet away. Checked on me during the service. He informed be of the cost of the service an
Chad was awesome, asked me if I felt comfortable. Kept six feet away. Checked on me during the service. He informed be of the cost of the service and labor. I did not know who did the labor, but they work great now!
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by SUSAN.LESNAR
Verified Customer
Verified Customer
Jun 23, 2020 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad that Chad and the team were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Very nice
I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for addition
I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for additional services, I feel I can trust his recommendations.
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by chresther
Verified Customer
Verified Customer
Jun 18, 2020 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Does it take two and a half hours to determine that the
air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764
air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764
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by gsharke
Verified Customer
Verified Customer
Jun 16, 2020 -
Rapids Honda responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Love my vehicle and the service I receive every time I
visit the Coon Rapids service department. The always take care of me and my vehicle.
visit the Coon Rapids service department. The always take care of me and my vehicle.
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by mikmisa
Verified Customer
Verified Customer
Other Employees Tagged:
Shawn Richter
, Lance Spah and Steve Mackey
Jun 16, 2020 -
Rapids Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service personnel were polite & efficient. Everything
worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour.
worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour.
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by Liza B
Verified Customer
Verified Customer
Jun 16, 2020 -
Rapids Honda responded
Thank you so much, Liza, for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Doing it right!
GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial prob
GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial problem into a perfect solution - in just a couple hours. The team there is great, and it's worth your time to check them out! By the way - make sure to inquire as to whether your Honda CR-V has had its actuator replaced or not, as there has been an issue with this part on many years of this model. ;)
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by Liz
Verified Customer
Verified Customer
Other Employees Tagged:
Jake Braun, Roy Lacey
Jun 16, 2020 -
Rapids Honda responded
It's great to hear, Liz, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Nice Employees
I was shocked at how nicely I was treated. There were some minor inconveniences during my visit but I was over compensated for them that I did not exp
I was shocked at how nicely I was treated. There were some minor inconveniences during my visit but I was over compensated for them that I did not expect. It showed they care about their customers
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by thomas_t98
Verified Customer
Verified Customer
Jun 13, 2020 -
Rapids Honda responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service! They took care of my requests! I
appreciate the service they provided and kept me updated when my car would be ready! Thanks!
appreciate the service they provided and kept me updated when my car would be ready! Thanks!
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by telohn
Verified Customer
Verified Customer
Jun 10, 2020 -
Rapids Honda responded
Helo,
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com