Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 34

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

June 27, 2020

Dealership Rating
Employee Rating

Awesome Team Finally, a Honda dealership in the northern suburbs! What a beautiful and clean facility. Very friendly team that obviously works well together. More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter , Kevin Kue, Kristina

Jun 28, 2020

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 27, 2020

Dealership Rating
Employee Rating

Oil change for my 2019 Pilot. Good experience. Very friendly and accommodating during the covid crisis. Will definitely be back for future services on my car. More

by cpat
Recommend Dealer
Yes
Jun 27, 2020

Rapids Honda responded

It's fantastic to hear that our service team provided you with such great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 23, 2020

Dealership Rating
Employee Rating

Replacement of windshield fluid squirters Chad was awesome, asked me if I felt comfortable. Kept six feet away. Checked on me during the service. He informed be of the cost of the service an More

by SUSAN.LESNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad that Chad and the team were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 17, 2020

Dealership Rating
Employee Rating

Very nice I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for addition More

by chresther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 16, 2020

Dealership Rating
Employee Rating

Does it take two and a half hours to determine that the air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764 More

by gsharke
Recommend Dealer
Yes
Jun 16, 2020

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 16, 2020

Dealership Rating
Employee Rating

Love my vehicle and the service I receive every time I visit the Coon Rapids service department. The always take care of me and my vehicle. More

by mikmisa
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter , Lance Spah and Steve Mackey

Jun 16, 2020

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 16, 2020

Dealership Rating
Employee Rating

Service personnel were polite & efficient. Everything worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour. More

by Liza B
Recommend Dealer
Yes
Jun 16, 2020

Rapids Honda responded

Thank you so much, Liza, for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 15, 2020

Dealership Rating
Employee Rating

Doing it right! GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial prob More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Braun, Roy Lacey

Jun 16, 2020

Rapids Honda responded

It's great to hear, Liz, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 12, 2020

Dealership Rating
Employee Rating

Nice Employees I was shocked at how nicely I was treated. There were some minor inconveniences during my visit but I was over compensated for them that I did not exp More

by thomas_t98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2020

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 10, 2020

Dealership Rating
Employee Rating

Great service! They took care of my requests! I appreciate the service they provided and kept me updated when my car would be ready! Thanks! More

by telohn
Recommend Dealer
Yes
Jun 10, 2020

Rapids Honda responded

Helo, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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