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Chad Zastrow
412 Reviews
412 Reviews of Chad Zastrow
Verified Customer
June 01, 2020
Quick oil change, in and out to problems. I had no problems calling in to make an appointment, things went well when I arrived and met with Chad Zastrow quickly. My car was serviced and done i I had no problems calling in to make an appointment, things went well when I arrived and met with Chad Zastrow quickly. My car was serviced and done in just over an hour and went on my way. Great job! More
by mtgalas
June 01, 2020
The employee I worked with was helpful and friendly. I appreciated that he called with updates every step of the way and made sure I was okay with everything they did to repair my car. appreciated that he called with updates every step of the way and made sure I was okay with everything they did to repair my car. More
by smills40
May 27, 2020
Reapplication of Auto Butler Diamon Fusion This is the first reapplication of the Auto Butler exterior protection and the glass treatment called Diamon Fusion. I didn't have any problem gettin This is the first reapplication of the Auto Butler exterior protection and the glass treatment called Diamon Fusion. I didn't have any problem getting scheduled in when I wanted it. More
by jcnelson7
May 26, 2020
professional, service team Even in this difficult time, I was able to get necessary services. The team went out of their way to accommodate my schedule with other things I had s Even in this difficult time, I was able to get necessary services. The team went out of their way to accommodate my schedule with other things I had scheduled for the day. Communication on when the vehicle was ready for pickup was in the window of time we had discussed. This is not the closest dealership for me to come to, but where I go because of how I am taken care of. More
by joel.danielson
May 25, 2020
Chad was courteous and professional. He has helped me on previous visits and always know what kind of customer service from him. He’s great and amazing! He helped me with all my questions and concerns. Hig previous visits and always know what kind of customer service from him. He’s great and amazing! He helped me with all my questions and concerns. Highly recommend Chad and Rapids Honda. More
by hondagirl
May 20, 2020
This was 1st time at this place. Went to get car which left overnight for multiple things. Paid bill got keys got in car and it would not start! One items on bill stated they replaced battery . Went left overnight for multiple things. Paid bill got keys got in car and it would not start! One items on bill stated they replaced battery . Went back in got them to install new battery which they charged me for again. How do I know that oil was actually changed spark plugs replaced etc? It stated battery was replaced but was not! Can trust them for other things? More
by PINENUT01
Other Employees Tagged: Austin Chandara
May 08, 2020
Glad I got my tires replaced at this dealership I needed new tires and was given a quote by Rapids Honda which was comparable to the quote I had gotten from a tires only shop. I took a chance havin I needed new tires and was given a quote by Rapids Honda which was comparable to the quote I had gotten from a tires only shop. I took a chance having Rapids do my tires because their quote included an alignment. Imagine my surprise when I learned that the tires were now on a "buy 3 get 1 free deal". But, it gets better. WHile changing the tires, the service guy noted that one of my tire hubs was broken and replacing it was covered under my cars drive train warranty. Had I chosen my other local tire shop, there's no way they would have been able to take care of the broken tire hub. More
by JOYCE_HENNES
Other Employees Tagged: John Vang, Shane Stegeman, Shawn Richter , Kylee Vang, Ivan Vuu, Tuu Xiong, Xavier Xiong, Chuck Yang, Isaac Yang, Steve Mackey
May 03, 2020
it was really good we had a pleasant experience at the dealership the service dept was good and everyone was helpful and did a great job. I will come back we had a pleasant experience at the dealership the service dept was good and everyone was helpful and did a great job. I will come back More
by dandena
May 01, 2020
Great service and customer communication The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in t The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in the price. When I went to have the tires done, the price was even less because of a "buy 3 get 1 free" tire promotion. WOOHOO! While putting on the tires, the guy found something wrong with the tire hub which they replaced and it was covered under my cars drive train warranty. If I had gotten my tires elsewhere...who knows when the tire hub issue would have been discovered? Thanks, Rapids Honda. More
by JOYCE_HENNES
Other Employees Tagged: Shawn Richter , Davis Luu, Roger Thomas, Xavier Xiong
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