Very professional staff. Timely and efficient with their
service. Staff informs you every step before making decision regarding your car.
service. Staff informs you every step before making decision regarding your car.
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by machoka61
Verified Customer
Verified Customer
Feb 09, 2022 -
Rapids Honda responded
It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great customer service and very helpful. Visit was easy
and I was out of there in about an hour.
and I was out of there in about an hour.
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by kristinclark99
Verified Customer
Verified Customer
Feb 08, 2022 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda did a great job replacing my headlight on my
2014 Honda Pilot! Rapids Honda is always professional and service is great.
2014 Honda Pilot! Rapids Honda is always professional and service is great.
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by CHLEBHOME12315
Verified Customer
Verified Customer
Feb 03, 2022 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Try to charge me for a service that never took place.
Then tried to charge me for the parts of the service that was not done.
Then tried to charge me for the parts of the service that was not done.
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by warecon851
Verified Customer
Verified Customer
Feb 17, 2022 -
Rapids Honda responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Lance Spah
Service Director
(952) 207-7860
lspah@rapidshonda.com
Service dept always takes care of me and gets me in and
out fast! They make it easy and convenient!
out fast! They make it easy and convenient!
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by normanjeremy
Verified Customer
Verified Customer
Feb 02, 2022 -
Rapids Honda responded
Thank you for taking the time to leave us a five-star rating. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad Zastrow and Shawn Richter are always professional,
give quality suggestions, and communicate throughout the entire process. They represent Rapids Honda in the best possible manner.
give quality suggestions, and communicate throughout the entire process. They represent Rapids Honda in the best possible manner.
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by jfink16
Verified Customer
Verified Customer
Feb 01, 2022 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience working with Chad, Shawn, and our team here at Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Quick, on time, and work done exactly as asked.Service
Quick, on time, and work done exactly as asked.
Service was pleasant to work with.
Quick, on time, and work done exactly as asked.
Service was pleasant to work with.
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by xthor11
Verified Customer
Verified Customer
Jan 31, 2022 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I had very fine service when I recently brought my
Odyssey in to have it serviced. During that time I had a very nice conversation with a sales representative on what might be available in used cars.
Odyssey in to have it serviced. During that time I had a very nice conversation with a sales representative on what might be available in used cars.
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by bandjzaske
Verified Customer
Verified Customer
Jan 26, 2022 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda has a great staff, they always seem to go
the extra mile to service my HR-V
the extra mile to service my HR-V
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by JRFREE1945
Verified Customer
Verified Customer
Jan 26, 2022 -
Rapids Honda responded
Thank you! Chad and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The service team was excellent! Chad Z does a great job
explaining what needed to be done on our used Honda… and H (Hamdija) did a great job with the purchase of our new Passport! No pressure, just friendl
explaining what needed to be done on our used Honda… and H (Hamdija) did a great job with the purchase of our new Passport! No pressure, just friendly service all around….
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by kropacek
Verified Customer
Verified Customer
Jan 24, 2022 -
Rapids Honda responded
We are very happy to hear that Chad and Hamdija provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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