They were ready for me a little early, work was completed
a little early and for less than I anticipated.
a little early and for less than I anticipated.
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by kwotto
Verified Customer
Verified Customer
Jan 21, 2022 -
Rapids Honda responded
It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Had a battery issue with our 2015 Honda Hybrid Accord.
Chad helped us diagnose the issue, ordered a new battery. Communicated well throughout the process.
Chad helped us diagnose the issue, ordered a new battery. Communicated well throughout the process.
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by jfink16
Verified Customer
Verified Customer
Jan 19, 2022 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great Service, and they always get me in quick. Staff is
great and they know what they are talking about.
great and they know what they are talking about.
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by CHLEBHOME12315
Verified Customer
Verified Customer
Jan 18, 2022 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us for all of your vehicle needs!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The entire staff was helpful and efficient, I love my
vehicle and the experience was pleasant. Katie did a great job !
vehicle and the experience was pleasant. Katie did a great job !
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by Valerie Bradshaw
Verified Customer
Verified Customer
Jan 17, 2022 -
Rapids Honda responded
Valerie, congratulations on your new vehicle! We are so glad that Katie had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great Service! Rapids Honda provided the service needed
for my vehicle in a timely matter.
for my vehicle in a timely matter.
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by vmgomez16
Verified Customer
Verified Customer
Jan 12, 2022 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda always helps me out when I have questions
about my vehicle and is quick when I need a service completed.
about my vehicle and is quick when I need a service completed.
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by alyssabudion6
Verified Customer
Verified Customer
Jan 11, 2022 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda, Alyssa! We appreciate you taking the time to leave us a fantastic five-star review. We're glad to hear that you always have a positive experience with our team. We look forward to having you as one of our valued customers for years to come.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Every experience with the service department has been
very good. Agent at recent visit was thorough and helpful
very good. Agent at recent visit was thorough and helpful
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by carlsondn
Verified Customer
Verified Customer
Jan 09, 2022 -
Rapids Honda responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I had a service to get my oil changed and tires rotated.
I ended up having to get my oil pan gasket replaced which was expensive but understandable considering the tedious effort to complete the work. Howev
I ended up having to get my oil pan gasket replaced which was expensive but understandable considering the tedious effort to complete the work. However, I was disappointed at the fact they didn't reset my oil life setting on my dashboard or provide a car wash considering I received a $1K price tag for the services. I've come here before to service my Honda Accord, but this service was probably the worst I've had to date.
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by Ethan Shamsfard
Verified Customer
Verified Customer
Jan 07, 2022 -
Rapids Honda responded
Providing a positive experience is our top priority, Ethan, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Always have a great experience working with Chad Shawn
and Andrew. They always make it easy to bring the car in for service.
and Andrew. They always make it easy to bring the car in for service.
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by mike@mikepnelson
Verified Customer
Verified Customer
Jan 06, 2022 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear that Chad and Andrew were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service was quick, explained thoroughly, and completed as
described. My service consultant explained my 25000 mile options. Loved the wash at the completion of service.
described. My service consultant explained my 25000 mile options. Loved the wash at the completion of service.
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by jfink16
Verified Customer
Verified Customer
Jan 05, 2022 -
Rapids Honda responded
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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