Chance Korte
Chance Korte at Shottenkirk Chevrolet
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Chance Korte | Page 3

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Chance Korte

May 07, 2024

Dealership Rating
Employee Rating

Always friendly service and greeted within five minutes of arriving at Shottenkirk. The oil change was done within an hour, and everyone was very kind and attentive. The service waiting area is very clean More

by WALTERSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 03, 2024

Dealership Rating
Employee Rating

Friendly and quick about getting you out. I enjoy taking to Dave Balke about our car and truck. Thanks for the service that we got at Shottenkirk Chevrolet. More

by patnwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 28, 2024

Dealership Rating
Employee Rating

Morgan is great! So friendly and helpful. Every time I’m in he takes the time to explain the issue with my car in a way I understand. He always makes it quick and eas More

by Maggi Fellows
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 24, 2024

Dealership Rating
Employee Rating

Always have had great service at this dealership! Everyone is so nice and always willing to help us with what we need. More

by Lauraburns21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Laura, and look forward to your next visit.

April 19, 2024

Dealership Rating
Employee Rating

Extremely disappointed in the 3% service charge applied if using a credit card. No upfront notice before service was performed. No one carries a checkbook there days and no ATM to get cash means you have More

by S783876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 17, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable employee. Comfortable waiting area. Simple oil change took too long, about 1 1/2 hours More

by Tj
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

April 13, 2024

Dealership Rating
Employee Rating

Wonderful service from the service maintenance department. Great communication from the beginning to the end of my appointment. Efficient time management. More

by teressa.kesterson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Shottenkirk Chevrolet responded

Thank you, Teressa, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

April 12, 2024

Dealership Rating
Employee Rating

Usually always have great service and it is very quick. Everyone is friendly. Love the free car wash that comes with a service. More

by SWWARDS771
Recommend Dealer
Yes

Other Employees Tagged: Chance Korte

Apr 12, 2024

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

April 11, 2024

Dealership Rating
Employee Rating

Have always been courteous and taking good care of their customers. Never had any problem getting my car in for service. More

by Skthomas51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 10, 2024

Dealership Rating
Employee Rating

First time at Shottenkirk. Chance did a great job of explaining the process. I’ll definitely be a repeat customer. More

by Kausborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Shottenkirk Chevrolet responded

It's great to hear that Chance was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

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