Chandler Horne | Page 3

Great customer care service, known exactly what they are doing, respectful, patient and friendly people. doing, respectful, patient and friendly people. More

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Chandler did a very ,very good job. He had all the right answers from all my questions that was asked ,he went out of his way to make sure I was happy.All the other people from the start He had all the right answers from all my questions that was asked ,he went out of his way to make sure I was happy.All the other people from the start to the end was very helpful and made sure I was happy a long the way of my purchase..thank you to all that helped me...Good company,,,good employees.. More

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I only gave 2 stars for the dealership, not for the salesperson. Chandler as a salesperson could only do so much, he had no control on delivery, or giving me the best price possible, the manager took c salesperson. Chandler as a salesperson could only do so much, he had no control on delivery, or giving me the best price possible, the manager took care of it. Chandler was able to get me a loner, (it was a van, which was all that was available), however, within 2 weeks he was able to secure a car which I had for an additional 4 weeks, all at no cost to me. That said, and the reason for my 2 stars. I expect a dealership to be honest with what they have available, and what's In Transit. I was looking for a 2022 Corolla LE, so I browsed their Website and clicked on the tab listing New Inventory, it shows all the models available, when I placed the curser on Corolla it said 5 In Stock, well they were not In Stock, but In Transit. Before signing the sales slip I was told it would be in shortly, within a few days, which turned into a few weeks, then another two weeks, and after 6 weeks, I had had it. I ended up purchasing a vehicle that was on the lot, a Corolla LE, which was my original purchase, however, it was a different color, did not have mudguards, or body side moldings which cost me an additional five hundred. I checked several other Toyota dealers and there were two that what they listed as New Inventory, was on their lot, and what was not was listed as New Inventory In Transit. I realize that we are in trying times due to Covid, delays, transportation problems, manufacturing problems, lack of new vehicles, used vehicles in some cases selling for nearly as much as new, depending on their mileage, and so on. All I ask is be upfront, say it like it is, if it's 6 to 8 weeks for a delivery, then be honest about it, it would make for a much happier customer, a customer who can trust the dealership he is dealing with. More

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Great experience. I love my Toyota. Clean facilities. Great representative. Good experience with my transactions. Great representative. Good experience with my transactions. More

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My experience with Toyota today was a great one. The first person to greet was Martin. He’s always kind, friendly, and professional. I appreciate that he lets me know what will be needed for my hyla first person to greet was Martin. He’s always kind, friendly, and professional. I appreciate that he lets me know what will be needed for my hylander. The process was easy and my car was finished by the time I was done with my errands. I always recommend this place to friends More

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Chandler horne was outstanding! He understood what I needed and was able to provide me with the car I was looking for! He had a great aura and personality that it was just so easy to get comfortable aro needed and was able to provide me with the car I was looking for! He had a great aura and personality that it was just so easy to get comfortable around him! It’s commonly seen that car salesmen just don’t do enough and their only objective is to get money out of your wallet. Salesman like Chandler however deliver an incredible service and gives a very pleasant experience. More

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My experience with Herb Chambers was & continues to be one of respect. My sales associate (Chandler Horne) has always been helpful, knowledgeable & respectful. one of respect. My sales associate (Chandler Horne) has always been helpful, knowledgeable & respectful. More

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Highly Recommend! Chandler went above and beyond to make everything go smoothly! I would (and already have) recommended him to people I know. everything go smoothly! I would (and already have) recommended him to people I know. More

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Chandler is the man you need to go to!! With his outstanding and knowledgeable personality, he has the drive to help his customers get what they need! All the boxes are checked off and Chandler alwa outstanding and knowledgeable personality, he has the drive to help his customers get what they need! All the boxes are checked off and Chandler always thinks of the customers wants first! He is an amazing product specialist and can’t wait to work with him again! More

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Chandler was truly amazing to work with! Very knowledgeable and helpful finding me the perfect vehicle! knowledgeable and helpful finding me the perfect vehicle! More

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