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Charles Archer
Charles Archer at Casey Kia
Refer Me

Charles Archer | Page 2

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
541 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

7 yrs, 11 mos

Industry Experience

26 yrs

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

541 Reviews

Write a Review

541 Reviews of Charles Archer

February 06, 2024

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Employee Rating

I had a great experience working with Charles Archer. He was very patient. He answer all my questions. He got me a great refinance rate. I strongly recommend him. He had great customer service. More

by Mz. Flo
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Helpful 1
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Feb 06, 2024

Casey Kia responded

Thank you so much Mz. Flo for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 04, 2024

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Mr. Archer is an outstanding and knowledgeable professional. He went above and beyond to offer me a fair vehicle purchasing option. He also listened to me to identify my priorities. This level of More

by Noweapon40acres
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Purchase Time
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Recommend Dealer
Yes
Helpful 1
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Feb 06, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 27, 2024

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Employee Rating

Very helpful assisting me with refinances and had mu car taken care of such as oil change & state inspection while i wait. More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Fitzgerald , Aaron McGiffin

Helpful 2
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Jan 27, 2024

Casey Kia responded

Thank you so much Jordan for the five star review! We are extremely grateful for the opportunity to take care of your service needs. Thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

January 24, 2024

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Charles was great, made the process very easy. Highly recommend for top quality service. Five stars More

by Jon B
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Recommend Dealer
Yes
Helpful 1
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Jan 24, 2024

Casey Kia responded

Thank you so much Jon for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 24, 2024

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Charles was amazing! Super kind, helpful and knew what he was talking about. Helped us the best he could and we are very satisfied! 10/10 recommend! More

by Lenamariax3
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Trade-in Experience
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Recommend Dealer
Yes
Helpful 1
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Jan 24, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 18, 2024

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Employee Rating

Charles was excellent! He was very knowledgeable and helped me get my first car!! He made things so easy and made it all make sense as I didn’t know much about the process More

by Holly
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Purchase Time
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Recommend Dealer
Yes
Helpful 1
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Jan 24, 2024

Casey Kia responded

Thank you so much Holly for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 13, 2024

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Employee Rating

Mr. Charles Archer was highly professional, knowledgeable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez

Helpful 1
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Jan 15, 2024

Casey Kia responded

Thank you so much Rob for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 02, 2024

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Employee Rating

We had a good experience and great customer service from Charles. Paperwork was straightforward and felt informed during the process. More

by Abby Powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Helpful 1
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Jan 03, 2024

Casey Kia responded

Thank you so much Abby for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 27, 2023

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Car number 6 from Charles Archer and Casey Kia. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. More

by Shaycoates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez

Helpful 1
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Dec 27, 2023

Shaycoates responded

Great organization!

Jan 02, 2024

Casey Kia responded

WOW!!! Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the sixth time! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

December 26, 2023

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Employee Rating

Best experience i’ve had at a dealership, especially as far as salesmen go. would definitely recommend More

by coritaylor25
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful 1
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Dec 27, 2023

Casey Kia responded

Thank you so much Cori for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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