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Charles Archer

Overview Reviews (687) Inventory (180)

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Charles Archer

Charles Archer | Page 14

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

687 Reviews

Overview Reviews (687) Inventory (180)

Dealership Experience

10 yrs, 4 mos

Industry Experience

28 yrs, 5 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

687 Reviews

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687 Reviews of Charles Archer

July 27, 2024

Dealership Rating

Employee Rating

Charles was very helpful. I explained to him what car I was looking for my daughter and by the end I got more than what I expected. He was trying very hard to satisfy my needs I explained to him what car I was looking for my daughter and by the end I got more than what I expected. He was trying very hard to satisfy my needs and I received the best customer service ever. If you need someone honest you can contact Charles at Casey Kia in Newport News More

by Itzelto71@hotmail.com

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 02, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 27, 2024

Dealership Rating

Employee Rating

Charles Archer was an excellent salesman! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! More

by alyssapongracz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Martinez F.

Aug 02, 2024 -

Casey Kia responded

Thank you so much Alyssa for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

July 26, 2024

Dealership Rating

Employee Rating

Always a pleasure when dealing Casey Kia, they have always been very friendly and helpful for every car we’ve bought. always been very friendly and helpful for every car we’ve bought. More

by Bennwah

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 02, 2024 -

Casey Kia responded

July 24, 2024

Dealership Rating

Employee Rating

Amazing Customer service! !! 10/10 gave great knowledge and advice. When I am ready for a 2nd car he will be the one to go to hands down! !! 10/10 gave great knowledge and advice. When I am ready for a 2nd car he will be the one to go to hands down! More

by kwashabradshaw

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 02, 2024 -

Casey Kia responded

Thank you so much Kwasha for the five star review! We are extremely grateful for the opportunity to earn your business on your second purchase! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

July 22, 2024

Dealership Rating

Employee Rating

He is a great well respectful man he sat there and work with us to get the car i appreciate him very much with us to get the car i appreciate him very much More

by DQuarles223

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 23, 2024 -

Casey Kia responded

July 21, 2024

Dealership Rating

Employee Rating

Charles was the absolute best! He was super honest the whole time & made it happen! My family really appreciate all his hard work to make this happened for us! Thank you soo much! He was super honest the whole time & made it happen! My family really appreciate all his hard work to make this happened for us! Thank you soo much! More

by Dynasia H

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes

Jul 23, 2024 -

Casey Kia responded

Thank you so much Dynasia for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 12, 2024

Dealership Rating

Employee Rating

Charles is an amazing salesperson but more importantly he was a very honest and kind person who really listened to what I was trying to get done. His knowledge of the vehicle made it an easy sell. Charles we was a very honest and kind person who really listened to what I was trying to get done. His knowledge of the vehicle made it an easy sell. Charles went above and beyond any other salesperson that I have ever worked with. He has earned a lifetime customer and will go back to see him when I am ready for my next vehicle. Charles shows in his attitude that he loves his job and it makes me as the buyer feel welcomed and appreciated. Thank you Charles for going above and beyond!! I will be back to see you for future purchases. Go see Charles Archer!! More

by Gary.ardrey76

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 17, 2024 -

Casey Kia responded

Thank you so much Gary for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 03, 2024

Dealership Rating

Employee Rating

Charles was AMAZING . he was very professional . he helped me get a car that was great for me . i would definitely come again and recommend him to anyone in search for a c he was very professional . he helped me get a car that was great for me . i would definitely come again and recommend him to anyone in search for a car ! More

by ahniyaaa.wrightt

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 04, 2024 -

Casey Kia responded

Thank you so much Ahniya for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

June 22, 2024

Dealership Rating

Employee Rating

Charles Archer is amazing, he showed us the cars we wanted to see, he gave us all our options with vehicles and finance options, he was able to get us to a down payment and monthly payment that we were wanted to see, he gave us all our options with vehicles and finance options, he was able to get us to a down payment and monthly payment that we were comfortable with, 10 out of 10 one of the best experiences I’ve ever had buying a car. More

by Jessica

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 24, 2024 -

Casey Kia responded

Thank you so much Jessica for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

June 14, 2024

Dealership Rating

Employee Rating

Charles was very helpful, this is the second car we have bought from him and he always makes sure we get what we want and also is very knowledgeable on his cars! bought from him and he always makes sure we get what we want and also is very knowledgeable on his cars! More

by Eannw7

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 18, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business for the second time! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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