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Charles Archer
Charles Archer at Casey Kia
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Charles Archer | Page 3

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
541 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

8 yrs

Industry Experience

26 yrs, 1 mo

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

541 Reviews

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541 Reviews of Charles Archer

December 07, 2023

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I had the pleasure of working with Charles who went above and beyond to ensure my car-buying experience was nothing short of excellent. From the moment I stepped into the dealership, Charles’s professionalis More

by Asabi
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

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Dec 11, 2023

Casey Kia responded

Thank you so much Asabi for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

December 07, 2023

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Charles was a very nice person and extremely knowledgeable during this process. He thoroughly explained everything and gave me great peace when getting my vehicle. More

by Anecia
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Recommend Dealer
Yes
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Dec 11, 2023

Casey Kia responded

Thank you so much Anecia for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

November 27, 2023

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Down to earth, knowledgeable, understanding, and committed to the process! would definitely recommend him for your service! More

by Jus M.E.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields, Nick Schmierer

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Nov 28, 2023

Casey Kia responded

Thank you so much for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

November 10, 2023

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Charles was Amazing He did everything in his power to help me The best of the best More

by Shayvonda23
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Recommend Dealer
Yes
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Nov 13, 2023

Casey Kia responded

Thank you so much Shayvonda for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 28, 2023

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I had a fantastic experience at the dealership with Charels Archer. They were incredibly knowledgeable, patient, and attentive throughout the entire process. Charels Archer went above and beyond to fin More

by toniannchurches
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Yes
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Nov 01, 2023

Casey Kia responded

Thank you so much Tonia for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 23, 2023

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Great customer service Great environment Fast and quick process Great vehicles to choose with great coverage More

by Rated R
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Yes
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Oct 23, 2023

Casey Kia responded

Thank you so much for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 22, 2023

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Awesome customer service, this is the 7th vehicle purchased from Charles he has always made the sale very easy, always went above and beyond to get me what I want thank you again! More

by Chclar81
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Recommend Dealer
Yes
Helpful 2
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Oct 23, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 20, 2023

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Car #5 from Casey Kia and more importantly through Charles Archer. It’s nice to have a salesman you have built a relationship with over the past 6-7 years and he understands you. It’s make so much eas More

by Shaycoates
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful 1
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Oct 23, 2023

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the fifth time. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

October 16, 2023

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Overjoyed with the fact that I drove away from dealership in a new vehicle. Charles was spot on with the entire process. More

by Matt
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Recommend Dealer
Yes
Helpful 1
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Oct 16, 2023

Casey Kia responded

Thank you so much Matt for the five star review! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 13, 2023

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Employee Rating

Charles archers is the best! Hands down no questions asked. Customer service is on 100! More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful 1
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Oct 16, 2023

Casey Kia responded

Thank you so much Matt for the five star review! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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