Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 66

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
673 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

673 Reviews

Write a Review

673 Reviews of Charles Archer

November 25, 2016

Dealership Rating
Employee Rating

Great Service Service was great! Charles was extremely knowledgeable and was polite throughout the whole process. I would definitely recommend him to my friends, fa More

by bobbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 22, 2016

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Employee Rating

Charles Archer : extremely knowledgeable about the automotive industry- car comparisons. Efficient, courteous and extremely jovial! Truly an asset to have on your te More

by Vanthony830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 14, 2016

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Employee Rating

comfortable experience My husband and I had a very good experience with Charles. We previously had seen Charles at Omni Performance and asked to set up an appointment wi More

by debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2016

Casey Kia responded

Thank you for the review Debra! We are glad to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 11, 2016

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Employee Rating

Change of heart I have purchased a vehicle from a different Casey dealer through another salesman and was not a happy customer. I was referred to Mr. Archer even th More

by Kish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. We hope you enjoy your new vehicle and that your husband enjoys his new Christmas present. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 09, 2016

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Employee Rating

Satisfied customer I have not ever experienced a more patient and caring sales associate as Charles Archer. He met me as I drove up and he went far beyond to gain my tru More

by Blessed@favored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 09, 2016

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Employee Rating

Awesome experience Charles was very patient and understanding and worked very hard to try to get the best deal possible .he was also very informative and explained every More

by JOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2016

Casey Kia responded

Thank you for the review! We are glad to hear that you had a great experience with us and that it was a patient and understanding one. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day.

November 01, 2016

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Employee Rating

Great!! Charles, was very helpful and very good knowledge about car. He put a lot of effort and time to put me in the right situation. I recommend him for any More

by Dnewb624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2016

Casey Kia responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that you felt your vehicle purchasing experience was helpful, good, and knowledgeable. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a wonderful day!

October 30, 2016

Dealership Rating
Employee Rating

Awesome Charles Archer was a awesome salemen he was very knowledgeable of all the vehicles that I inquired about. He was very professional polite and very fr More

by GwenMullings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2016

Casey Kia responded

Thank you for the review Gwen! We are happy to hear that your experience with us was 5 star worthy and that we were able to have you leave the lot with a vehicle. We work our hardest to assure every customers experience is 5 star worthy. If you have any questions or concerns please do not hesitate to give us a call. Thank you for your time and have a great day!

October 19, 2016

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Employee Rating

Wonderful time!!! Charles was a very helpful salesman who appeared to really be trying to help us out. He was even already waiting for us to arrive and greet us to show More

by Vegeta02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that your experience with us was helpful and 5 star worthy. We are also glad that you enjoyed your vehicle purchasing process and hope to be able to work with you again in the future. If you have any questions or concerns please do not hesitate to give us a call. Thank you your time and have a great day!

October 18, 2016

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Employee Rating

Great experience! Charles was really polite and welcoming. He called me and my husband Mr and Mrs. And gave his full attention. Asked us if we needed anything and mad More

by Melissa Millen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2016

Casey Kia responded

Thank you for the review Melissa! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

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