Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 66

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
690 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

690 Reviews

Write a Review

690 Reviews of Charles Archer

January 17, 2017

Dealership Rating
Employee Rating

Amazing personal experience I had the very best experience I ever had at this dealership. Charles helped me out a lot and made me feel like a friend more than a customer. I recom More

by 2005Cummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 15, 2017

Dealership Rating
Employee Rating

Excellent customer service! Awesome job! Charles was excellent and was very pleasant during the whole process!! Would definitely recommend Charles to friends and family!! He did everything he More

by Shanam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Please feel free to come back for any of your automotive needs and we hope you have a great day!

January 11, 2017

Dealership Rating
Employee Rating

Casey Kia Charles is a wonderful salesaman. He is very knowledgeable about his products and very patient and explaining everything. Would definitely go back More

by Bengekb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 03, 2017

Dealership Rating
Employee Rating

great customer service I was in need of a reliable vehicle at a reasonable price. I did not have good credit, so I was very happy when Mr Archer helped worked things out al More

by T. Pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Jan 05, 2017

Casey Kia responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

January 03, 2017

Dealership Rating
Employee Rating

The best of the best I I am a repeat customer for Casey Kia my experience with Charles archer was wonderful he was very professional and very knowledgeable and very under More

by darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Jan 05, 2017

Casey Kia responded

Thank you for the review Darrell. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 31, 2016

Dealership Rating
Employee Rating

Excellent Salesmen I had your normal concerns coming into this dealership to buy a car, like many others. But I ran into a salesman (Charles Archer) who practically held More

by Stevehart00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 31, 2016

Dealership Rating
Employee Rating

Exceptional A-Plus service I recommend that if you are at Casey Kia make sure that you ask for Charles Archer. He is a very knowledgeable, helpful, truthful and respectful More

by Tia065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 30, 2016

Dealership Rating
Employee Rating

Steven and Sheila Hill Awesome is all I can say. He took time and patience with us and I appreciate it. Wish more dealers put forth that effort to aid their customers. Thank More

by Sheila Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review, we hope you have a wonderful day!

December 26, 2016

Dealership Rating
Employee Rating

Charles Archer - Above the Competition Met with Charles Archer today. He was above anyone I have ever spoke to about buying a vehicle. Respectful and proffesional the whole way and I would More

by Luca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2016

Casey Kia responded

Thank you for the review Luca! We are happy to hear that your experience with us was 5 star worthy and that you felt you dealt with professional and respectful employees. If you have any automotive needs in the future, please do not hesitate to give us a call. Thank you for your time and have a great day!

December 18, 2016

Dealership Rating

Exceptional Experience We just bought a Kia Sorento from Casey. The sales team we dealt with was Brandon Thomson, Charles Archer and James Burley. Our demands for a specif More

by Steve M.
Recommend Dealer
Yes

Other Employees Tagged: James Burley, Brandon Thompson

Dec 22, 2016

Casey Kia responded

Thank you for the review Steve. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

...
66
...

Dealership Inventory (168 Vehicles)

new 2027 Kia Sportage Hybrid car, priced at $38,954
2027 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2027 Kia K4 car, priced at $26,064
2027 Kia K4
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Kia Carnival car, priced at $42,199
2026 Kia Carnival
new
Flare Red exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento car, priced at $34,844
2026 Kia Sorento
new
Ebony Black exterior
Automatic
All-wheel Drive
new 2026 Kia Carnival Hybrid car, priced at $50,714
2026 Kia Carnival Hybrid
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Kia Seltos car, priced at $27,709
2026 Kia Seltos
new
Neptune Blue exterior
Automatic
All-wheel Drive