Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 66

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
677 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 3 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

677 Reviews

Write a Review

677 Reviews of Charles Archer

December 07, 2016

Dealership Rating
Employee Rating

Awesome My experience with Casey Kia was excellent. Charles Archer is a very awesome salesman. Casey Kia should be very proud to have an employee like him. H More

by debbiedorite60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 06, 2016

Dealership Rating
Employee Rating

Great!! It was really great to have someone who cared more about you and your family than just making a sale. Great first time car buying experience ever! More

by MarieG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review Marie! We are glad to hear that your experience with us was 5 star worthy and if you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day.

November 26, 2016

Dealership Rating
Employee Rating

Excellent service Very Helpful polite and on top of everything very good customer service answered all questions politely and prompt make sure we were comfortable at a More

by JGwyn21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Regan

Dec 21, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 25, 2016

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Employee Rating

Just Shopping I was referred to Charles Archer through a friend since I am doing some research for a future purchase. He is friendly, knowledgeable, and his follow More

by Shana314
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 25, 2016

Dealership Rating
Employee Rating

Great Service Service was great! Charles was extremely knowledgeable and was polite throughout the whole process. I would definitely recommend him to my friends, fa More

by bobbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 22, 2016

Dealership Rating
Employee Rating

Charles Archer : extremely knowledgeable about the automotive industry- car comparisons. Efficient, courteous and extremely jovial! Truly an asset to have on your te More

by Vanthony830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 14, 2016

Dealership Rating
Employee Rating

comfortable experience My husband and I had a very good experience with Charles. We previously had seen Charles at Omni Performance and asked to set up an appointment wi More

by debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2016

Casey Kia responded

Thank you for the review Debra! We are glad to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 11, 2016

Dealership Rating
Employee Rating

Change of heart I have purchased a vehicle from a different Casey dealer through another salesman and was not a happy customer. I was referred to Mr. Archer even th More

by Kish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. We hope you enjoy your new vehicle and that your husband enjoys his new Christmas present. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 09, 2016

Dealership Rating
Employee Rating

Satisfied customer I have not ever experienced a more patient and caring sales associate as Charles Archer. He met me as I drove up and he went far beyond to gain my tru More

by Blessed@favored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 09, 2016

Dealership Rating
Employee Rating

Awesome experience Charles was very patient and understanding and worked very hard to try to get the best deal possible .he was also very informative and explained every More

by JOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2016

Casey Kia responded

Thank you for the review! We are glad to hear that you had a great experience with us and that it was a patient and understanding one. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day.

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