Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 67

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
690 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

690 Reviews

Write a Review

690 Reviews of Charles Archer

December 14, 2016

Dealership Rating
Employee Rating

Best service I've ever had! I had Charles Archer as a salesman and he was absolutely amazing at his job. He treated me with respect at all times, he worked with me in any way he More

by Rforbes24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 14, 2016

Dealership Rating
Employee Rating

Service was excellent The service at this location was excellent. Everyone was very helpful and understanding. They took me in and looked at my case personally, trying to g More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 10, 2016

Dealership Rating
Employee Rating

Excellent customer service I like his knowledge and was very kind. Charles was very helpful and I would definitely recommend him to anyone interested in buying a car. More

by Alwayslearningew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review! If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

December 07, 2016

Dealership Rating
Employee Rating

Awesome My experience with Casey Kia was excellent. Charles Archer is a very awesome salesman. Casey Kia should be very proud to have an employee like him. H More

by debbiedorite60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 06, 2016

Dealership Rating
Employee Rating

Great!! It was really great to have someone who cared more about you and your family than just making a sale. Great first time car buying experience ever! More

by MarieG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review Marie! We are glad to hear that your experience with us was 5 star worthy and if you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day.

November 26, 2016

Dealership Rating
Employee Rating

Excellent service Very Helpful polite and on top of everything very good customer service answered all questions politely and prompt make sure we were comfortable at a More

by JGwyn21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Regan

Dec 21, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 25, 2016

Dealership Rating
Employee Rating

Just Shopping I was referred to Charles Archer through a friend since I am doing some research for a future purchase. He is friendly, knowledgeable, and his follow More

by Shana314
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 25, 2016

Dealership Rating
Employee Rating

Great Service Service was great! Charles was extremely knowledgeable and was polite throughout the whole process. I would definitely recommend him to my friends, fa More

by bobbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 22, 2016

Dealership Rating
Employee Rating

Charles Archer : extremely knowledgeable about the automotive industry- car comparisons. Efficient, courteous and extremely jovial! Truly an asset to have on your te More

by Vanthony830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Kia responded

Thank you for the review. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 14, 2016

Dealership Rating
Employee Rating

comfortable experience My husband and I had a very good experience with Charles. We previously had seen Charles at Omni Performance and asked to set up an appointment wi More

by debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2016

Casey Kia responded

Thank you for the review Debra! We are glad to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

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