Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 68

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
677 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 3 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

677 Reviews

Write a Review

677 Reviews of Charles Archer

September 29, 2016

Dealership Rating
Employee Rating

good service this is the second car that we have bought from caseykia, the salesman and staff are willing to work with you to get the car that you desire at a pric More

by dannyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 26, 2016

Dealership Rating
Employee Rating

Salesman didn't Hassel you he listened worked for you They work with you to get your price & payment you like, good job, will deal with them again & tell my friends that it's a relaxed atmosphere More

by David 1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Steve Jernigan

September 13, 2016

Dealership Rating
Employee Rating

Quick, easy and professional experience Charles Archer provided great customer service from start to finish. Even when I was giving him a hard time about the lengthy credit application he wa More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , James Burley, Steve Jernigan

Sep 13, 2016

Casey Kia responded

Thank you for the review! We are happy to hear that we were able to make your experience with us 5 star worthy and that we were able to work out a deal. If you have any automotive needs please do not hesitate to give us a call. Thank you for your time and have a great day!

August 28, 2016

Dealership Rating
Employee Rating

Great customer service Charles was very pleasant and extremely helpful. Purchasing our new car was definitely an enjoyable experience. We look forward to spreading the word More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2016

Casey Kia responded

Thank you for the review Pamela! We are happy to hear that your experience with us was pleasant and extremely helpful. We hope to be able to continue to make any experience you have with us a enjoyable one. Thank you for your time and have a spectacular day!

August 10, 2016

Dealership Rating
Employee Rating

Good Salesman Had a wonderful experience with Charles. I would recommend him in the future to any new buyers. Not pushy at all and saw the sale through More

by Fuji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2016

Casey Kia responded

Thank you for the review! We are glad that you had a wonderful experience with us and that you would recommend us to anyone. If you ever have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

August 02, 2016

Dealership Rating
Employee Rating

Great Customer Service Charles is a great asset to Kia company. He has great manners, customer service and communication skills. He goes above and beyond expectations. I am More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2016

Casey Kia responded

Thank you for the review Jessica! We are happy to hear that we could provide you with a 5 star worthy service and that we could go above and beyond your expectations. Customer satisfaction is always our goal and being able to accomplish that here is great news. If you ever have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

July 31, 2016

Dealership Rating
Employee Rating

Review I thought Charles our initial sales person sincerely wanted to make sure that we were happy. I am looking forward to him continuing to understand all More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2016

Casey Kia responded

Thank you for the review! Customer satisfaction is always our goal and we will do all we can to assure that. We hope to be able to make you feel valued every time you come into our dealership because you are valued. Thank you for your time and have a great day!

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