Charles Artman | Page 23

Honest, no pressure, pleasure to do business with We Purchased our Jeep from Charles Artman. We explained to him what we were looking for and the price range we were comfortable with. With Charles b We Purchased our Jeep from Charles Artman. We explained to him what we were looking for and the price range we were comfortable with. With Charles being so knowledgeable of all products he gave us options, and in the end we ended up with more than we ever thought we could get. He was honest, he didn't pressure us and most importantly he was there for US and our needs. High recommend Charles and we will be referring everyone to him. Thanks again Charles! More

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Charles Artman is the man Charles was great to work with. No pressure, very knowledgeable. So much so that we bought two from him in the same day. He's willing to do what it t Charles was great to work with. No pressure, very knowledgeable. So much so that we bought two from him in the same day. He's willing to do what it takes to get it done. Thanks Charles for your continued service. More

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Went above and beyond! Charles and the team at Freedom went above and beyond to get me into the car I really wanted. If you want to work with a friendly and knowledgeable sa Charles and the team at Freedom went above and beyond to get me into the car I really wanted. If you want to work with a friendly and knowledgeable salesman, I highly suggest you see Charles! I am so happy with my 200S and couldn't thank you enough for all of the hard work and follow up you did to get me in it! As someone else said, he is the MAN! More

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Dynamic Duo Hands down the best duo in the dealership; Chuck Artman and Joel Brady! I recently purchased two Ram trucks from this dealership. My husband’s reque Hands down the best duo in the dealership; Chuck Artman and Joel Brady! I recently purchased two Ram trucks from this dealership. My husband’s requests were very specific. Chuck did a wonderful job tracking down the specific truck we were looking for in a timely manner. It was a pleasure to work with both Chuck and Joel! More

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Charles made my year! I had been looking to purchase a new vehicle for over 2 months. I wasn't sold on any particular car until I walked into the Freedom showroom and was p I had been looking to purchase a new vehicle for over 2 months. I wasn't sold on any particular car until I walked into the Freedom showroom and was promptly greeted by Mr. Artman. His knowledge and humor led me to the best vehicle purchase of my life. I can honestly say, he made the whole experience fun, informative, and fast! He and his manager Bobby worked together as a great team. I'll be sure to tell my family and friends to look up Charles if they're ever looking for a new car! Thanks guys!! More

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awesome salesman! We just bought a jeep patriot and the service we received was great! Charles was very accommodating and friendly throughout the process, answered all We just bought a jeep patriot and the service we received was great! Charles was very accommodating and friendly throughout the process, answered all of our questions promptly and made our experience quick and easy. I would definitely recommend both this dealership and Charles artman! More

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Charles Artman - Great Salesman! We just recently purchased a 2014 Jeep Cherokee Trailhawk, Charles Artman was very friendly and helped us to aquire the vehicle we were looking for. We just recently purchased a 2014 Jeep Cherokee Trailhawk, Charles Artman was very friendly and helped us to aquire the vehicle we were looking for. This dealership and this salesman are ***** in our book! Thanks for a great experience! More

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New truck purchase I purchased my Ram truck with assistance from Chuck Artman @ Freedom. I was very pleased with the trade in value and the final payment price. Chuck I purchased my Ram truck with assistance from Chuck Artman @ Freedom. I was very pleased with the trade in value and the final payment price. Chuck was friendly, easy to talk to and very attentive to my needs. His knowledge of the truck's options was unreal as he explained everything in detail and even set up my touch screen before I drove off. He is a tremendous asset to this dealership. Freedom is very fortunate to have an individual like him. More

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Awesome Experience I traded in my 2012 Dodge Challenger for a 2014 Jeep Wrangler Sport. My husband and I didn't think we would find the one that I wanted on the lot but I traded in my 2012 Dodge Challenger for a 2014 Jeep Wrangler Sport. My husband and I didn't think we would find the one that I wanted on the lot but low and behold there it was.....Black with a Soft Top. Charles Artman was there to greet us and immediately let us take a test drive. It wasn't one of those short test drives down the street and back. We went on the highway and then on a winding back road so I could get a true feel of how the vehicle drove. I fell in love immediately. Back to the showroom to wheel and deal. I was very pleased at what they gave me for my trade in and the price of the Jeep. I have to say that I would recommend this dealership to anyone in the market for a new vehicle. Charles was a pleasure to work with....he was very knowledgeable of the vehicle I was purchasing and was able to answer all of our questions. Kudos to Freedom Chrysler Jeep.....Charles is a great asset to your organization. More

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Terrible Experience would never purchase from Freedom Dodge Purchased a 2014 Dodge Durango, would never purchase a vehicle from them again. Vehicle had a small scratch when I purchased it and they told me they Purchased a 2014 Dodge Durango, would never purchase a vehicle from them again. Vehicle had a small scratch when I purchased it and they told me they would fix it. That was the start of this nightmare! Took it in had scratch fixed and there ended up being fish eyes in the paint and clear coat over spray all over my door handles and the 3M sticky piece they had to put on which they told me they ordered and it would be done so I waited never heard from them so I called O we put the piece on and it didn't look good, actually find out later on they never ordered it so they lied to me the whole entire time, service manager wouldn't even return my calls 3 times. Finally got it taken care of and had them repaint it and get all the clear coat out of my door handles. Recently took truck in because my floor was soaked, come to find out my AC tube was draining on my floor instead of out of my vehicle, while in the process of them fixing that they broke my console and didn't say anything (which it was totally visible that they broke it), so when I picked it up I noticed the console was broke and my floor was still soaking wet because they didn't even bother to get the water out of the floor which at this point smells like dirty dishrags, and along with the console they pulled apart they scratched my back passenger door. I have never in my life had such piss poor service in my life. I asked for my 8000 mile service which I was under the impression was included in my vehicle purchase, but it wasn't. When I dropped it off I told them my tires were cupping/wearing on the front so I wanted them rotated, they called to say it was done and I asked if they rotated my tires and was told by the service guy Matt that they didn't need done, so I asked again I want my tires rotated, so he preceded to say "we will rotate the tires then" and he hung up on me. When I got there to pick it up he was slamming doors and just being very unprofessional because he was asked to do his job. That is when I just took my truck home and saw that my door was scratched, console was broke, and floor was still soaking wet. Long story short my vehicle WILL NEVER go thru Dodge service at Freedom of Harrisburg again. I spoke with Marcia (on Toyota side) and she got me in contact with Jodi on the Toyota side and they took my truck thru Toyota service and fixed everything the Dodge side screwed up. My experience purchasing this vehicle with the sales department was fine, but the service department is just plan sloppy and because of that I wouldn't purchase another Chrysler product from them if they were the last dealer on earth!!!! Jennifer Tibbens More

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