Charles Camp | Page 12

Seamless I was after a specific car to purchase and was recommended by another dealership (with whom my family has a great deal of trust) in Charlottesville to I was after a specific car to purchase and was recommended by another dealership (with whom my family has a great deal of trust) in Charlottesville to take a look at Valley Subaru. Saw the car online, called and spoke with Carmen from Internet sales who turned me over to Caroluce who understood what my needs were and seamlessly took care of us they way you would hope. Welcoming, kind, compassionate and well worth the drive to feel like they care. Charles who worked with the paperwork was also happy to answer any questions posed talked to is and didn't "sell" us. Highly recommend as the place to start for a car purchase! Thank you Valley Subaru! I just gave all 5 stars and it was well deserved no BS. More

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Highly Recommend! Frank Smith and the staff of Valley Subaru in Staunton are tremendous. I've know Frank for over 30 years and can't imagine buying a Subaru from anyon Frank Smith and the staff of Valley Subaru in Staunton are tremendous. I've know Frank for over 30 years and can't imagine buying a Subaru from anyone else. Love the new Outback and looking forward to the service. If you want a new Subaru, see Frank. More

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Helpful, no-pressure sale. The process of buying a new car is somewhat stressful. Making the decision to trade away $30K+ of hard-earned cash and wondering if I am buying the r The process of buying a new car is somewhat stressful. Making the decision to trade away $30K+ of hard-earned cash and wondering if I am buying the right car with the right options, if I am getting a good deal, and if I am going through the right dealership. I did go to other dealerships to compare and see if they were willing to negotiate—and they were—, but I chose to deal with Valley Subaru in large part because of Kim Stidley. He worked tirelessly to answer all of my questions, demonstrate the various features available, and find cars to fit as my specifications developed. Furthermore, Mr. Stidley’s no-pressure style made the purchase a pleasurable experience. More

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Great car buying experience! I love my new Subaru Crosstrek! Caroluce was amazing, very understanding and helped me find the perfect car that fitted me! The whole car buying exper I love my new Subaru Crosstrek! Caroluce was amazing, very understanding and helped me find the perfect car that fitted me! The whole car buying experience was fast and easy! I'm very happy with my purchase! More

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Valley Subaru excellent Valley Subaru made purchasing a super new vehicle easy. Caroluce, my sales representative was excellent! She listened and provided me with what I wa Valley Subaru made purchasing a super new vehicle easy. Caroluce, my sales representative was excellent! She listened and provided me with what I wanted for my SUV. Everyone was very professional! Great dealership! More

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Awesome service! I live about an hour away from the dealer, but it was definitely worth the drive. Kim and Charles were excellent to work with they didn't make me feel I live about an hour away from the dealer, but it was definitely worth the drive. Kim and Charles were excellent to work with they didn't make me feel like I was pressured and gave me time to think about it before making my decision. They definitely care about their customers and really worked with me on my budget to help me get the car I wanted. They provided excellent customer service and make buying a car the way it should be. I wouldn't go anywhere else! I would highly recommend them for any of your vehicle purchases! More

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The Purchase of my 2016 WRX My experience with Charles, Frank, and Kevin was special. There was no pressure from any of them, which a potential customer might expect, to make a My experience with Charles, Frank, and Kevin was special. There was no pressure from any of them, which a potential customer might expect, to make a purchase. I felt it was all up to me to make the call as to which direction our discussions would go. Hence, my final decision was all on me, which made me come away with much satisfaction. Also, I think everyone involved with the transactions came away with similar feelings. Final analysis, I am very pleased with my day at Valley Subaru, and will highly recommend it as an ideal dealership for anyone who is in the market to purchase a vehicle. More

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Thank you Frank Smith, Charles &Kevin Frank provided facts about the car choice and time to digest it without pressure making our experience comfortable and personal. Consistently friendly Frank provided facts about the car choice and time to digest it without pressure making our experience comfortable and personal. Consistently friendly good maintenance service . More

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Great service, totally painless purchase experience! A+++++ We just purchased a new Outback at Valley. What a wonderful, easy experience buying a car! Caroluce, our salesperson, was friendly, knowledgable, an We just purchased a new Outback at Valley. What a wonderful, easy experience buying a car! Caroluce, our salesperson, was friendly, knowledgable, and made this a very pleasant and painless car-buying experience. Valley offered the best price in the region, and we came from the Roanoke area. Thanks! I love my new car! More

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Best in the Area I was so impressed with this dealership. The employees are respectful and courteous and the showroom immaculate. It's obvious that customer service is I was so impressed with this dealership. The employees are respectful and courteous and the showroom immaculate. It's obvious that customer service is the number one priority for this company. I wish we'd started there, to have saved us the hassle of dealing with competitors in Harrisonburg and Charlottesville, but I'm so glad we ended up there. Great job, folks! More

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