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42 Reviews
Write a Review42 Reviews of Charles Carmona
June 01, 2021
Just leased my second 2021 BMW X5 40 XI from BMW of Tenafly. Cannot find better words to put in paper in regards to the whole flawless process I went through in leasing the second BMW from them. Roland Tenafly. Cannot find better words to put in paper in regards to the whole flawless process I went through in leasing the second BMW from them. Roland Llupa who took care of us from A to Z, deserves the title “Proffesional”, polite ,courteous,detail oriented. The whole team was great too,Steve Hourican ,Charles Carmine and the Genius Gage Thurvil. They made sure I was comfortable in every step of the process. This is the place to go for a BMW More
Other Employees Tagged: Roland Llupa
May 20, 2021
Stella did an amazing job. She was very professional and patient with me. She even followed-up with a phone call the next day. It was definitely a pleasant experience! patient with me. She even followed-up with a phone call the next day. It was definitely a pleasant experience! More
Other Employees Tagged: Stella Kumsung Oh
May 11, 2021
Got my first BMW at the first stop dealership. I didn't need to look at any other dealership as I got my dream car right off the bat with great customer service. need to look at any other dealership as I got my dream car right off the bat with great customer service. More
Other Employees Tagged: Stephen Hourican , Stefransky Lemoine
May 04, 2021
Flawless transaction from start to finish! Stella was inviting and held her customer service to the highest degree. Will be a returning customer for life. inviting and held her customer service to the highest degree. Will be a returning customer for life. More
Other Employees Tagged: Stella Kumsung Oh
April 21, 2021
Marlend Kaceli was a great salesperson, very attentive, professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well. professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well. More
Other Employees Tagged: Marlend Kaceli
March 12, 2021
Stay away from this dealership. They are nice during purchase process but after service they only care about money and not satisfying thier customers. I purchased a CPO with 8000 miles and discovered th purchase process but after service they only care about money and not satisfying thier customers. I purchased a CPO with 8000 miles and discovered there was a shoty paint touch up on rear lid and the manager Jeffery Martinenz was not willing to fix problem correctly as he did not want to lose money on the deal. It turns out that the entire rear trunk lid had been patient with tons of overspray and a 6 inch diameter area where touch up paint was applied wit the small brush that is purchased when one buys BMW touch up. I have been a BMW client for over 20 years and never expierenced such poor and dishonest service. More
September 26, 2020
We worked with Charles Carmona recently and he was extremely helpful. He was very patient working with us, didn’t feel rushed at all. Quick and clear communication. Knowledgeable, answered all of our extremely helpful. He was very patient working with us, didn’t feel rushed at all. Quick and clear communication. Knowledgeable, answered all of our questions. Just an overall pleasant man to work with. Very professional and polite salesperson. Thank you Charles for all your help. We’re beyond excited with our pre-owned Ford Mustang. More
January 29, 2020
BMW X5 online. Met Charles (patient, kind) on Monday-wonderful experience. Bought X5- Saturday. Gage-great demo of features. . Sean-Thanks for making it happen. Monday-wonderful experience. Bought X5- Saturday. Gage-great demo of features. . Sean-Thanks for making it happen. More
Other Employees Tagged: Sean Mohammed, Gage
September 11, 2019
Nice Experience We worked with Charles Carmona who was very knowledgeable and pleasant. He was not pushy at all but was very good with follow up. I would definitely r We worked with Charles Carmona who was very knowledgeable and pleasant. He was not pushy at all but was very good with follow up. I would definitely recommend him! More
Other Employees Tagged: Landon Greer
August 31, 2019
Excellent service and impeccable customer service!! I LOVE my new BMW GT and very happy with my decision to purchase a car thru this dealership. Charles was very helpful, friendly,knowledgeable,and info I LOVE my new BMW GT and very happy with my decision to purchase a car thru this dealership. Charles was very helpful, friendly,knowledgeable,and informative from start to finish. He went above and beyond to make my experience great. The best car buying experience that I have had thus far. I would highly recommend a friend, family, or coworker. Very pleased with everything!!!! Next time you go car shopping, make sure you check out BMW of Tenafly and ask for Charles & Landon. You won’t be disappointed! More
Other Employees Tagged: Landon Greer