Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun | Page 3

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Charles Hassoun

June 11, 2026

Dealership Rating
Employee Rating

Honestly one of the best experiences I could of had at a dealership, they had my car ready pretty fast. More

by edwin_hutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

Jun 12, 2026

Group 1 Ford El Paso responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Ford El Paso

June 06, 2026

Dealership Rating
Employee Rating

Great service department, Marija Howard is my go to service advisor. In for oil change and tune up just u n Der 2 hours. More

by jterhunejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marija Howard, Nathan Howard

Jun 07, 2026

Group 1 Ford El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

Dealership Rating
Employee Rating

I have purchased many vehicles from Group 1 Ford and the reliable service after the sale is the reason I always come back. Management is very attentive to customers needs. More

by Patrick
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Wade- Service Advisor

Jun 06, 2026

Group 1 Ford El Paso responded

Hello Patrick, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2026

Dealership Rating
Employee Rating

Fast friendly service. Good price. Dealership service. Great service from service advisor “Jerry”. Location, not far away. Thanks, More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom, Jerry

May 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

Dealership Rating
Employee Rating

Service done without any problems and on time as promised by the service department! Thank you very much!!! 👍 More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

May 23, 2026

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

Dealership Rating
Employee Rating

I feel confident in their extensive efforts to find and correct the numerous issues that my vehicle had. Everything I needed was addressed. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

May 23, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

Dealership Rating
Employee Rating

Miy buen servicio me atendieron muy bien y me mandaron a mi casa en un uber muy amables More

by Maria herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Group 1 Ford El Paso responded

Hola María, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Esperamos poder ayudarte en el futuro. ¡Cuídate!

April 24, 2026

Dealership Rating
Employee Rating

My husband and I have been loyal customers with Ford Group 1 for past 25 years. The service specialist, Jessica Sanchez, provide was indeed very professional. She was very helpful in explaining the de More

by caportillo8136798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Luis Caraveo, Monica Salom, Jessica Sanchez Service specialist

Apr 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2026

Dealership Rating
Employee Rating

Since I have come to Group 1 Ford, I have been treated with such dignity and respect that I cannot say how thankful I am for the employees. This dealership is the best I have ever been to. More

by agray638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

Apr 25, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2026

Dealership Rating
Employee Rating

Everything handled in a professional and timely manner! The Uber from dealership and back was very convenient.👍 More

by Mr t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

Apr 24, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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