Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun | Page 6

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

Contact Me
4.6
118 Reviews
4.6

118 Reviews

Write a Review

118 Reviews of Charles Hassoun

July 24, 2025

Dealership Rating
Employee Rating

Great customer service. Able to get a quick response during entire experience with the dealership. Would recommend this dealership to others More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Group 1 Ford El Paso responded

Hello Amanda, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 23, 2025

Dealership Rating
Employee Rating

He was very helpful and very kind he gives good customer service I will go back More

by ailaniandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2025

Dealership Rating
Employee Rating

Great and friendly service for brake and rotor work. Marija was very helpful and communicated throughout. More

by chrisw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

July 20, 2025

Dealership Rating
Employee Rating

Excellent service, timely repair and recall addressed and repaired. Exceptional quick response and follow up with cost estimate and interaction with Edwardo. Damion salesman showed us a small truck and he w More

by lgdavis23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

July 17, 2025

Dealership Rating
Employee Rating

All the staff was really informative and helpful, especially Sasha Martinez. We will definitely be back. More

by martinez_bony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga , Sasha Martinez

July 16, 2025

Dealership Rating
Employee Rating

Very professional and cordial . Bought my F150 in 2013 always done its maintenance here very affordable prices. More

by Ivanlara98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 13, 2025

Dealership Rating
Employee Rating

Fast friendly great customer service my service adviser was great told everything I need to know about the process More

by Ranger2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga , Jesus robles

Jul 15, 2025

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Dealership Rating
Employee Rating

They have ALWAYS been amazing! Shamaley Ford's staff is always helpful, informative, offering the best deals and welcoming!!! Thank you all! More

by Cisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Carlos

Jul 03, 2025

Group 1 Ford El Paso responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Dealership Rating
Employee Rating

Great customer service Jake greeted me as soon as I entered the service drive with a smile on his face as everyone said hello technician was thorough and Porter delivered my expedition nice and clean s More

by Pjsolis78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

Dealership Rating
Employee Rating

Great job by Jerry Ismele, service advisor. Kept me informed on the progress of completion. More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Group 1 Ford El Paso responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Jun 27, 2025

Gardea.Robert responded

Thank you

...
6
...

Dealership Inventory (403 Vehicles)

new 2026 Ford F-150 car, priced at $46,480
2026 Ford F-150
new
White exterior
Automatic
Rear-wheel Drive
new 2026 Ford Maverick car, priced at $35,995
2026 Ford Maverick
new
Orange exterior
Automatic
All-wheel Drive
new 2026 Ford Maverick car, priced at $32,005
2026 Ford Maverick
new
White exterior
Automatic
Front-wheel Drive
new 2026 Ford Mustang Mach-E car, priced at $42,790
2026 Ford Mustang Mach-E
new
Gray exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Corolla car, priced at $22,163
2024 Toyota Corolla
used
Midnight Black Metallic exterior
CVT
Front-wheel Drive
new 2026 Ford Mustang car, priced at $36,170
2026 Ford Mustang
new
Blue exterior
Automatic
Rear-wheel Drive