Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun | Page 7

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

Contact Me
4.6
118 Reviews
4.6

118 Reviews

Write a Review

118 Reviews of Charles Hassoun

June 23, 2025

Dealership Rating
Employee Rating

Shamaley forward me the car buying process nice and easy. They were committed to giving me the best price possible. More

by Maxz1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irvinn Ceja

Report | Print
Jun 25, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2025

Dealership Rating
Employee Rating

Quick but also thorough. Kind service reps. Fair pricing. Free lyfts. Car was clean when returned. More

by shreve.seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
Jun 23, 2025

Group 1 Ford El Paso responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

Dealership Rating
Employee Rating

Great service and service advisor Jake Chaney only problem don’t know how to report the crack windshield to the windshield ext warranty for repairs More

by Blanca Serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
Jun 17, 2025

Group 1 Ford El Paso responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at smartinez@group1auto.com so we can work toward a resolution. Sasha Martinez Customer Relations Director - Shamaley Ford smartinez@group1auto.com

June 09, 2025

Dealership Rating
Employee Rating

Chuy Rosales the service man was very nice and my car was ready in an 1 1/2 like I was told. More

by ttgalvan02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga , Chuy Rosales

Report | Print
Jun 12, 2025

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

June 07, 2025

Dealership Rating
Employee Rating

SHAMALEY did a great job in following through. Corrected the issues and did a great job. More

by Daveamuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario

Report | Print
Jun 10, 2025

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

Dealership Rating
Employee Rating

Very friendly staff and professional treatment. Seller treated us with respect and we were able to reach a deal quickly. More

by gamax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga , Victor Ortiz

Report | Print
Jun 08, 2025

Group 1 Ford El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2025

Dealership Rating
Employee Rating

An excellent customer service from everyone who assisted us: Carlos Pineda, Jorge Luna, and Javier Jiménez. More

by Moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Pineda, Jorge Luna, Javier Jimenez

Report | Print
Jun 06, 2025

Group 1 Ford El Paso responded

Hello Moses, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2025

Dealership Rating
Employee Rating

Awesome dealership! Great customer service. Couldn’t have taken my vehicle to any place better to have its tires switched out. More

by Titandawg1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Chavez

Report | Print
Jun 02, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2025

Dealership Rating
Employee Rating

Excellent service knowledgeable staff and friendly. wil continue to bring my car for service here in the future More

by frankpando
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
Jun 01, 2025

Group 1 Ford El Paso responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2025

Dealership Rating
Employee Rating

They are always polite and amazing and give me such wonderful good service every time I visit this location. More

by Rosanne Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
May 30, 2025

Group 1 Ford El Paso responded

Hi Rosanne, thank you for taking the time to let us know how we did. We hope you have a great day!

1
...
6
7
8
...
12

Dealership Inventory (403 Vehicles)

new 2026 Ford F-150 car, priced at $46,480
2026 Ford F-150
new
White exterior
Automatic
Rear-wheel Drive
$46,480
View Details
new 2026 Ford Maverick car, priced at $35,995
2026 Ford Maverick
new
Orange exterior
Automatic
All-wheel Drive
$35,995
View Details
new 2026 Ford Maverick car, priced at $32,005
2026 Ford Maverick
new
White exterior
Automatic
Front-wheel Drive
$32,005
View Details
new 2026 Ford Mustang Mach-E car, priced at $42,790
2026 Ford Mustang Mach-E
new
Gray exterior
Automatic
Rear-wheel Drive
$42,790
View Details
new 2026 Ford F-250 car, priced at $73,235
2026 Ford F-250
new
Gray exterior
Automatic
Four-wheel Drive
$73,235
View Details
new 2026 Ford Bronco Sport car, priced at $43,345
2026 Ford Bronco Sport
new
Gray exterior
Automatic
Four-wheel Drive
$43,345
View Details
View All Inventory