Charles Hunter | Page 27

My wife and I found a vehicle at CDJR of Leesburg, Florida. Do to work scheduling conflict, I had told my wife to go and test drive the vehicle. If she did like the vehicle I would go and talk numbe Florida. Do to work scheduling conflict, I had told my wife to go and test drive the vehicle. If she did like the vehicle I would go and talk numbers at a later time. Corey Freeman was the the gentleman / sales representative that introduced himself to my wife when she arrived at the dealer. According to my wife, Corey was professional, polite, and respectful. She even had our children with her and Corey was engaging with them. My wife's characterization of Corey was confirmed by my time spent with him. This dealer has found themselves a professional. Charles Hunter was the sales manager and he worked the numbers. Charles is a man of his word. Whatever he promised it was delivered. So why not 5 stars and only 4 stars: 1) In reference to the elevated platform that sits directly at the main entrance, either move it, dismantle it, or bring it down to eye level with the customer. The last thing a customer wants is every sales manger looking down on them when they walk into a dealership. Shopping for a vehicle, for most people, is intimating and the customer is already guarded. You want to be on the same level as your customer not looking down on them. 2) The managers know how long it takes to get paperwork done for buying a vehicle, transferring tags, registration, etc. Especially when this dealer sells over 300 vehicles a month. Don't tell a customer with children to come to the dealer just to have them sit there and wait. Especially, when that customer told you multiple times of an appointment. Our situation may have been different to do the paperwork being done electronic signature, but be cognizant of the customers time when they are being open and honest about their time. Corey, thank you again for your professionalism and treating my family like family. More

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I have had a great experience with this dealership! Super nice and helpful! I would recommend them to anyone! Super nice and helpful! I would recommend them to anyone! More

by mlshafar11 Verified Customer Verified Customer

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Ryan was our service advisor & did a great job explaining the advised service. I like the mechanics video of service on our car. Mark always makes us feel relaxed & comfortable while we wait for service to b the advised service. I like the mechanics video of service on our car. Mark always makes us feel relaxed & comfortable while we wait for service to be done. And grills a good hot dog! Charles always comes by to see if we need anything. Jolynn always visits with us too. It make the wait go by faster & keeps that home town feeling that Bill Bryan always provided More

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Great experience with Stephen who was amazing to us. He made everything simple gave us a fair deal with lots of TLC. I love the people at this dealership. He made everything simple gave us a fair deal with lots of TLC. I love the people at this dealership. More

by DFSANCHEZ5 Verified Customer Verified Customer

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After going around in circles with another dealership it was refreshing to have my concerns addressed and especially my calls answered or returned in a timely matter. Communication has been great. Luis,Char was refreshing to have my concerns addressed and especially my calls answered or returned in a timely matter. Communication has been great. Luis,Charles,Ashby,and his female counterpart (sorry can't remember her name) have been awesome! More

by IGGYINDY Verified Customer Verified Customer

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When working out a deal, sales department lacks the urgency either when requesting info over the phone or in person during the process. urgency either when requesting info over the phone or in person during the process. More

by Ry0uSh1n Verified Customer Verified Customer

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The dealership was very friendly, they took care of my needs and got me a vehicle th that I was pleased with. They went over the details with me on the operation of the vehicle.. needs and got me a vehicle th that I was pleased with. They went over the details with me on the operation of the vehicle.. More

by papatriceri Verified Customer Verified Customer

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Great people did a good job would buy from them again. Enjoying my new jeep Enjoying my new jeep More

by bdtyce Verified Customer Verified Customer

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The Leesburg dealership is one of a kind. Everyone was great and friendly. The vehicle I originally went in for was not Available anymore and they found the perfect vehicle for me instead. Th Everyone was great and friendly. The vehicle I originally went in for was not Available anymore and they found the perfect vehicle for me instead. Thank you Anthony A, and to all the staff at Leesburg Dodge. More

by richrod14 Verified Customer Verified Customer

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Enthusiastic and personable. My husband and I, like most people get apprehensive about the sales pitch back and forth but Mr Hunter made the experience less stressful and seemed My husband and I, like most people get apprehensive about the sales pitch back and forth but Mr Hunter made the experience less stressful and seemed to be forthcoming. More

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