Charles Hunter | Page 57

Wonderful buying experience!!! I am not the easiest person to work with, but Il and Charles were very patient with me and worked hard to make the deal I was happy with happen. We de I am not the easiest person to work with, but Il and Charles were very patient with me and worked hard to make the deal I was happy with happen. We dealt with another Dodge dealership prior and had HORRIBLE experiences. I will HIGHLY recommend to anyone looking for a new or newer vehicle to shop at Bill Bryan!! More

Report | Print

"Unexpected surprise" We were looking to trade and thought we would be looking a long time. Just happened to stop in at Bill Bryan to check one out that we saw from the roa We were looking to trade and thought we would be looking a long time. Just happened to stop in at Bill Bryan to check one out that we saw from the road. Our salesman Aaron Armella was friendly, very informative and persistent to get us the deal we were wanting. "Surprise" ...it happened, we traded! The friendliness of the staff made you feel at home. A "BIG" thank you to Aaron & Charles!! We definitely will recommend Bill Bryan to everyone and be a return customer!! More

Report | Print

Lucked out meeting Richard Bailey Richard was an excellent salesman. He gave me the no pressure approach. I came in for an oil change on my 2010 Charger. I looked a new Dodge Challe Richard was an excellent salesman. He gave me the no pressure approach. I came in for an oil change on my 2010 Charger. I looked a new Dodge Challenger over and found myself driving it home the next day. He made a deal on the Challenger that was simply hard to refuse. Again, Richard was laid back, no pressure, very matter of fact, easy to get along with and as a plus, he understood my sense of humor. That last part doesn't happen all of the time. Good job, Richard. I will definitely be recommending you as a contact to anyone needing a new car. Signed, Tim A Ford man (or a Dodge guy in denial). More

Report | Print

Bait and Switch! Watch out for these slick dealers! We came to an agreement with a member of the internet sales team for a new vehicle and a trade in, including all incentives, dealer fee etc. Spoke wi We came to an agreement with a member of the internet sales team for a new vehicle and a trade in, including all incentives, dealer fee etc. Spoke with two people before making the trip up from Orlando to make sure everyone was on the same page. When we arrived, we were handed off to another salesmen who went into his sale pitch for a new car. After informing him we already came to a previous agreement, he brought out a used vehicle and told us this is what he had to give us. Obviously, this was a problem as we agreed to a new vehicle. We were passed off to the sales manager who apologized that we were quoted what we were quoted and he can not honor that. He continued to try to sell us a used vehicle, which we entertained to try to work with him, but after 1.5 hours in the shop, we left with no new vehicle, 1/2 day loss in pay, and 50 miles in used gas to show for it. The parting words were that he can't let a vehicle go for that price, and all he can do is say sorry that we were quoted that. They called a few days later and said they could honor the new vehicle price, but would not accept the trade as agreed upon. After I told them I feel like this was a bait and switch attempt, I was told I was bulling them and was unfair for asking them to honor the agreement. Worst experience ever. From when we walked in the door, to the multiple emails and phone calls afterwards, they had no intentions of giving me the deal that they got us in the door for. To add insult to injury, to accuse me of bullying and being unfair is just plain unprofessional. More

Report | Print

My 1st Florida Car Purchase Experience In 2004 I purchased a brand new Passart in Connecticut where I was living. Been driving that car up until 2013 when I moved to Florida and had the ca In 2004 I purchased a brand new Passart in Connecticut where I was living. Been driving that car up until 2013 when I moved to Florida and had the car struck by lighting and due to age and no coverage on car I was told it was too expensive to repair. So I junked it. Been without a car for the past year and now decided to purchase again. Kept seeing ads for Bill Bryan and checked out their web site.. Liked what I saw so I stopped in there one Friday afternoon. I wanted a preowned but in decent condition and a decent price. I got both from this dealer. Todd Wood was my saleman and I found him most professional and quite knowledgeable, He passed on some very helpful hints pretaining to my credit. I would recommend both Todd and the dealership. This being my 1st experience buying a car in Florida, they made it simple and stress free, Keep up the good work Todd! More

Report | Print

Undecided buyer I was not planning on buying when I visited the dealership but Il Park was very helpful to me in selecting a vehicle that fit my lifestyle...Charles H I was not planning on buying when I visited the dealership but Il Park was very helpful to me in selecting a vehicle that fit my lifestyle...Charles Hunter helped me get the terms I needed, also Marc Lopez was very efficient in obtaining the loan I needed. My friends will all hear about the special treatment I received at your dealership. Thank you so much. More

Report | Print

New vehicle sales experience Our salesman was Jeff Sussman....he did a great job. We are pleased with our new car. There are some things we have to take it back to get fixed but Our salesman was Jeff Sussman....he did a great job. We are pleased with our new car. There are some things we have to take it back to get fixed but he wrote down what was needed and did a "we owe" to be sure we can have the work done. I have a few questions now that I've have the car for a few days and I will be going back to ask him.....mostly programming items. Jeff told us to come back anytime with any questions and he would be glad to help us. More

Report | Print

Great Customer Care From the moment we pulled into the lot and was greeted by Anita, we felt very comfortable. I am afraid I don't know Anita's last name (cannot find her From the moment we pulled into the lot and was greeted by Anita, we felt very comfortable. I am afraid I don't know Anita's last name (cannot find her card). Anita was very helpful with finding us the car that fit our needs. We met Bill Bryan, who I must say is a very charamistc gentleman! Charles Hunter the sales manager was also a great help. I have to say it was our very best experience in buying a car. I am sure this will be a lasting relationship with us. Mary & Bill Feerrar More

Report | Print

My experience was fine Rob Storz was very nice and polite .He tried to answer all of our questions we asked of him. When a deal could not be reached the staff went out of t Rob Storz was very nice and polite .He tried to answer all of our questions we asked of him. When a deal could not be reached the staff went out of their way to get us in a different vehicle. More

Report | Print

Dealership That Cares I have purchased 3 vehicles form Charles Hunter, and recently Damon Vatile within last 18 months. The experience in meeting my needs for a vehicle has I have purchased 3 vehicles form Charles Hunter, and recently Damon Vatile within last 18 months. The experience in meeting my needs for a vehicle has always been memorable. These gentlemen take the time to listen and have always dealt with me in a fair and honest manner. They are true representatives of Bill Bryan Chrysler Family and make you feel like you are a member too. My sincere appreciation for efforts from Tom Carter to insure that we come to an understanding on the final deal for a vehicle. Of course the service staff have been very pleasant to work with. Thank you all at Bill Bryan for another memorable (enjoyable) car buying experience. More

Report | Print