As a veteran, I appreciate things being straightforward
and simple, especially when buying a vehicle. Charles and Matt delivered exactly that. This was hands down the best experience I’ve ever had at a dea
and simple, especially when buying a vehicle. Charles and Matt delivered exactly that. This was hands down the best experience I’ve ever had at a dealership.
The negotiation felt fair, and I walked away feeling like both sides got a good deal. Most importantly, I left with a truck I feel confident in and love driving. I’ve been to plenty of dealerships, but this experience stood out because of how Charles and Matt treated me throughout the process.
I encourage fellow veterans and anyone looking for a vehicle to check out this dealership and work with Charles, Matt, and their team. Thank you both for making this such a positive experience!
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by Mqsmith30
Nov 01, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your review! We're glad Charles and Matt made your experience at Bettenhausen Chrysler Dodge Jeep RAM straightforward and enjoyable. We appreciate your recommendation and hope you enjoy your new truck. Hope to see you again on your next visit!
Bettenhausen Chrysler Dodge Jeep RAM Team
Our experience with Bettenhausen CDJR was the best auto
purchase we have ever had. Our sales person, Charles Johnson, is simply outstanding. We have never had
any sales person better in any retail capaci
purchase we have ever had. Our sales person, Charles Johnson, is simply outstanding. We have never had
any sales person better in any retail capacity. Our purchase was complicated but he made it so easy to complete the sale.The dealership is also excellent in all phases of a full service. dealership.
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by davsim1955
Oct 28, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your feedback! We’re pleased to hear that your experience with Bettenhausen Chrysler Dodge Jeep RAM was the best auto purchase you’ve ever had. It’s great to know that Charles provided you with outstanding service and made your complicated purchase easy. We appreciate your kind words about our full-service dealership and look forward to assisting you again!
Bettenhausen Chrysler Dodge Jeep RAM Team
Walked in and was treated with respect & workers were
actually friendly and listened to what I was looking for
actually friendly and listened to what I was looking for
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by Brittany Cryder
Oct 01, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your kind words, Brittany! We’re glad to hear that you felt respected and that our team at Bettenhausen Chrysler Dodge Jeep RAM was friendly and attentive to your needs. We always strive to create a welcoming atmosphere for our customers. We look forward to seeing you again soon!
Bettenhausen Chrysler Dodge Jeep RAM Team
My experience was awesome , professional.
Fast. Service was outstanding and I’m satisfied with my Ram truck
Fast. Service was outstanding and I’m satisfied with my Ram truck
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by verldabrown
Oct 01, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your awesome experience with us, Verlda! We are delighted to hear that you found our service professional and fast, and that you’re satisfied with your Ram truck. We appreciate your feedback and look forward to assisting you again at Bettenhausen Chrysler Dodge Jeep RAM!
Bettenhausen Chrysler Dodge Jeep RAM Team
The professionalism at this dealership was superb.
Salesman Charles Johnson and Salesman Mathew went above par and made the experience not bad at all in the service department Chris Osmolak exhibited
Salesman Charles Johnson and Salesman Mathew went above par and made the experience not bad at all in the service department Chris Osmolak exhibited great professionalism to and actually I received my vehicle back one day before initially scheduled. I will be utilizing service department for my vehicle needs and I will continue to refer individuals to the dealership. Great job.
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by rwpvu1984
Other Employees Tagged:
Chris Matuszewski
, Salesman Mathew and Chris Osmolak service department
Oct 01, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review! We’re glad to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM. It’s fantastic to know that Charles, Mathew, and Chris provided you with excellent service and professionalism. We appreciate your referrals and look forward to assisting you in the future. Safe travels and see you next time!
Bettenhausen Chrysler Dodge Jeep RAM Team
Customer Service from the manager of sales is not good.
Called twice b4 he called back and then he was supposed to call me back again with the answer to my question and never did. Poor service. Don't re
Called twice b4 he called back and then he was supposed to call me back again with the answer to my question and never did. Poor service. Don't remember his name.
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by collandgar
Service Price Transparency
Sep 21, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us. We appreciate your feedback regarding the customer service you received at Bettenhausen Chrysler Dodge Jeep RAM. It's important to us that our customers feel supported, and we understand how frustrating it can be when communication falls short. We encourage you to reach out to us directly so we can discuss your concerns in greater detail and ensure a better experience in the future. Thank you again for your input.
Bettenhausen Chrysler Dodge Jeep RAM Team
Charles was a very friendly person to deal with.
He helped in every way. Everyone was friendly. They were nice to even pull a car out of the show room.
He helped in every way. Everyone was friendly. They were nice to even pull a car out of the show room.
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by gkkosmo
Jun 08, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with Charles and our team at Bettenhausen Chrysler Dodge Jeep RAM. It’s great to know that we could assist you in finding the right vehicle and that you felt welcomed during your visit. We appreciate your kind words and look forward to seeing you again soon!
Bettenhausen Chrysler Dodge Jeep RAM Team
Bettenhausen of Tinley was awesome.
We worked with Charles Johnson and this guy went above and beyond for us. We ended up buying 2 cars from him. They worked with us to get our payments
We worked with Charles Johnson and this guy went above and beyond for us. We ended up buying 2 cars from him. They worked with us to get our payments on new cars to be close to what we wanted. Charles was awesome and I would recommend him to anybody.
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by jalley71
Other Employees Tagged:
Matt Somern
May 27, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your amazing review! We’re pleased to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM, especially with Charles. It’s great to know that he went above and beyond to help you secure two new vehicles that fit your needs. We appreciate your recommendation and look forward to seeing you again soon!
Bettenhausen Chrysler Dodge Jeep RAM Team
Charles went above and beyond for my husband and I with
our new car. Everything was up front and we were able to see our options with payment. Nothing was hidden and plus side we were able to see a car fa
our new car. Everything was up front and we were able to see our options with payment. Nothing was hidden and plus side we were able to see a car fax right on the website. No dealer I’ve seen does that. Definitely will be back!! Thank you Charles!!!
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by jrjalley71
May 27, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review! We truly appreciate your kind words about Charles and are thrilled to hear that he went above and beyond to assist you and your husband with your new car. At Bettenhausen Chrysler Dodge Jeep RAM, we strive to provide transparency and great service, and we're glad you noticed. We look forward to welcoming you back for your next visit!
Bettenhausen Chrysler Dodge Jeep RAM Team
Always a pleasure to work with Bettenhausen.
This is my 2nd Wrangler - of many more to come. We also purchased a second car.
Thank you, Charles and team!
This is my 2nd Wrangler - of many more to come. We also purchased a second car.
Thank you, Charles and team!
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by LisaL325
May 20, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you, Lisa! Having you share this great experience with Bettenhausen Chrysler Dodge Jeep RAM is delightful, especially since this is your second Jeep Wrangler. Knowing that more adventures are on the horizon is wonderful. Your trust in the team means a lot, and assisting with that next vehicle purchase will be a pleasure. See you next time!
Bettenhausen Chrysler Dodge Jeep RAM Team