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Andrea Welsh
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Andrea Welsh
Sales Director
Bettenhausen Chrysler Dodge Jeep Ram
8355 W. 159th Street
Tinley Park, IL 60477
11 Reviews
Dealership Experience
12 yrs, 10 mos
Industry Experience
12 yrs, 10 mos
11 Reviews
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11 Reviews of Andrea Welsh
January 05, 2024
My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me understand, what going on with my vehicle. The first time I picked my Jeep up I didn't make it down the street something was wrong with my Jeep the light was on, the gas cap too and it was hesitating to move, So I took my Jeep back had paid move different diagnosis that evening, but bragged about giving me loaner. I spent over $1984.57 and still couldn't give us the right diagnosis. Over the last 3 years, We have spent over $7000 with this Jeep Company on service not getting the correct answer to be treated unfairly is terrible. Then say come back later and pay 1500 for the engine mounts. I don't have faith or trust in this service department. Consultants Candace Kostial 6567 communication is horrible. More
by arbrenia47
Other Employees Tagged: Troy Bettenhausen, Brandon McHugh, Micah Neely, Joe Prno
Helpful 
December 02, 2023
Charles was great to work with. I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! More
by mvite
Other Employees Tagged: Charles Johnson, Troy Bettenhausen, Brandon McHugh, Micah Neely, Joe Prno
August 23, 2023
I bought my car there and use them for my service work. They are courteous and professional. They are courteous and professional. More
by joejudyv
Other Employees Tagged: Ashley Kletnick, Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Joe Prno, Hannah Papaleo, Marcela Perez, Danny Galvan
July 19, 2023
Fast and efficient great with warranty work. Friendly staff. That is all I got I’m wasting words Friendly staff. That is all I got I’m wasting words More
by scottrw123
Other Employees Tagged: Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Joe Prno, Marcela Perez, Danny Galvan , Sabrina Lontka
October 10, 2022
They worked diligently to get our car repaired and back to us. Awesome job in a short time! I was able to take my daughter on a scheduled college visit. I am so grateful for their hard work and friendly to us. Awesome job in a short time! I was able to take my daughter on a scheduled college visit. I am so grateful for their hard work and friendly customer service. More
by Jmscott773
Other Employees Tagged: Ashley Kletnick, Troy Bettenhausen, Micah Neely, Steve Lewis, Joe Prno, Hannah Papaleo, Marcela Perez , Jake Banjeglav, Michael
September 27, 2022
Jamie was so helpful in teaching us about all the details of our new Jeep. She was very patient. Andrea was also very helpful. We will definitely go back to purchase our next car. of our new Jeep. She was very patient. Andrea was also very helpful. We will definitely go back to purchase our next car. More
by Lynn74
Other Employees Tagged: Jamie Kwak
September 21, 2022
My #1 place ! ! Always helpful and friendly They are never pushy. Love the service department!! ! Always helpful and friendly They are never pushy. Love the service department!! More
by Mary Jayne F.
Other Employees Tagged: Ashley Kletnick, Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Joe Prno, Hannah Papaleo, Marcela Perez , Jake Banjeglav, Rico
September 09, 2022
Truly exceptional service and fixed correctly at a good price kept me informed during the whole process price kept me informed during the whole process More
by Etstarman
Other Employees Tagged: Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Joe Prno, Marcela Perez , Jake Banjeglav, Eric Woodall
March 03, 2022
Clean, Professional, Works hard to get the deal done, Tom and Andrea spent 3 hours working the numbers before we came in. The paperwork was all set to go when we got in to sign the papers. LOVE them and Andrea spent 3 hours working the numbers before we came in. The paperwork was all set to go when we got in to sign the papers. LOVE them More
by sheila.montgomery
Other Employees Tagged: Tom Pandell
August 19, 2021
Michael Kass was amazing throughout the process. COVID has define disrupted the availability of new vehicles but Mike made the process easy and painless. He was able to help me purchase the vehicle I want has define disrupted the availability of new vehicles but Mike made the process easy and painless. He was able to help me purchase the vehicle I wanted in the color I wanted with the options I wanted. I never felt pushed or forced to make a decision. During the long wait for the vehicle to arrive he provided routine updates on the status of the vehicle and what to expect. Andrea Welsh was also very helpful and understanding when I stopped in and Mike was helping another guest. When the vehicle did arrive he ensured it was prepped and stayed late to ensure I understood all of the technology features. The tablet he was using made it very easy to grasp the concepts. I could not recommend Mike and the team at Bettenhausen more. I am watching other friends rant on Facebook about their sleazy car buying experiences elsewhere and continue to sing Bettenhausen’s praises. More
by Ryan
Other Employees Tagged: Michael Kass
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