Charles Johnson | Page 2

Bad at communication horrible set of people wouldn’t recommend this place to anyone had my car with them for almost 6 months only to break it down again. Was rude to me over the phone and even hanged up recommend this place to anyone had my car with them for almost 6 months only to break it down again. Was rude to me over the phone and even hanged up and told me not to call again. Why you’ve had my car for almost 6 months why can’t I call for an update? More

by JOSIANECAROLE89 Verified Customer Verified Customer

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I had a wonderful experience in my car shopping. The staff were very pleasant, the customer service was excellent, and I’m so glad I made my purchase with your dealership as opposed to the ones nea The staff were very pleasant, the customer service was excellent, and I’m so glad I made my purchase with your dealership as opposed to the ones near me. It was definitely worth the drive from Delaware. Great job to all!! More

by DJACKSN Verified Customer Verified Customer

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Excellent experience. Timely, effective kind service. Got what I needed done and the waiting area is great. Timely, effective kind service. Got what I needed done and the waiting area is great. More

by ERICKALMAN15 Verified Customer Verified Customer

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I came in with a very specific budget and car in mind. Charles and the owner helped me stay within the budget and also shared inventory I hadn’t seen online and I ended up with a beautiful car I wasn’t ex Charles and the owner helped me stay within the budget and also shared inventory I hadn’t seen online and I ended up with a beautiful car I wasn’t expecting. More

by DANIELLETDYSON Verified Customer Verified Customer

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I sat in the waiting area, although comfortable, I felt like I had been forgotten. Then I received a text from my husband, who had said they had contacted him letting him know service was completed, while like I had been forgotten. Then I received a text from my husband, who had said they had contacted him letting him know service was completed, while I sat in the waiting area not knowing how my service was progressing. More

by DEAROHDEAR Verified Customer Verified Customer

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You won't want to post this but here goes. I also have an Antwerpen Chevy and my maintenance appointments with them have been disastrous. Back to this one. Well run, efficient and on time. I also have an Antwerpen Chevy and my maintenance appointments with them have been disastrous. Back to this one. Well run, efficient and on time. Was provided a shuttle which was very helpful. I was pleasantly surprised that things went as scheduled given the issues I had at the Chevy dealership. 5 star service for you guys! More

by charliemccurry03 Verified Customer Verified Customer

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I was buying a new car due to theft and total loss of my prior vehicle. I told Charles what I needed, and he matched me with the perfect vehicle right away. I'm very happy with my brand new 2024 Hyundai Ven prior vehicle. I told Charles what I needed, and he matched me with the perfect vehicle right away. I'm very happy with my brand new 2024 Hyundai Venue. More

by ADA.SATTERFIELD Verified Customer Verified Customer

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Quick and complimentary service for Genesis. Booking online was easy and there were good amenities while inside waiting. Booking online was easy and there were good amenities while inside waiting. More

by g70turbo99 Verified Customer Verified Customer

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Very poor communication and extremely delayed service times. 60-minute service took over 3 hours. Service people did not even communicate with me until 1 hour after I arrived and I needed to initiate the times. 60-minute service took over 3 hours. Service people did not even communicate with me until 1 hour after I arrived and I needed to initiate the conversation. Very disengaged service team, but of course they asked for 5 Stars. More

by SRKV Verified Customer Verified Customer

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Steve was very kind and helpful. He was fast, yet thorough. Would recommend to others. He was fast, yet thorough. Would recommend to others. More

by mrivarde1 Verified Customer Verified Customer

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