Charles MacDonald
Charles MacDonald at Liberty Buick

Charles MacDonald | Page 3

Sales

Liberty Buick

8737 W Bell Rd
Peoria, AZ 85382

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32 Reviews

Dealership Experience

22 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

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32 Reviews

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32 Reviews of Charles MacDonald

May 26, 2020

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Employee Rating

Our salesman Charles was very nice making a deal that worked for us. Excellent financing dept. J.J. explaining all paperwork for us. Great service department. More

by Carmen T.
Recommend Dealer
Yes

Other Employees Tagged: J.J. Jaramillo, Steve Weber

May 27, 2020

Liberty Buick responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin Sgro

May 24, 2020

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Charles MacDonald You’re the best! I am so grateful to Charles MacDonald You’re the best! I am so grateful to have a second opportunity to have your help with my new vehicle. Your dedication, experie More

by SatisfiedKate
Recommend Dealer
Yes
May 27, 2020

Liberty Buick responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Justin Sgro

May 23, 2020

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New 2020 BUICK ENCLAVE Purchased a new 2020 BUICK ENCLAVE this week and love the car. It was a very simple as our Sales Man Charles McDonald walked us through the purchase s More

by captcoyote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colette Perrone , Mike Ebert

May 26, 2020

Liberty Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Justin Sgro

April 27, 2020

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We enjoyed all the frankness of Charles Macdonald and his service to us. He was knowledgeable and sincere about all the incentives that GM had to offer a long-time customer. More

by sheribetz1
Recommend Dealer
Yes

Other Employees Tagged: J.J. Jaramillo

Apr 29, 2020

Liberty Buick responded

sheribetz1, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Liberty Buick and our customers. Hope to see you again soon! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 21, 2019

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From the minute we drove in the lot, our salesman(Charles) was on point! He was very knowledgeable about the vehicle we were looking at. No pressure in his manner regarding the sale. The dea More

by Danielsbarbara775
Recommend Dealer
Yes
Dec 23, 2019

Liberty Buick responded

Hi Barbara and thanks for the great feedback! We're very happy that Charles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Justin Sgro

December 09, 2019

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My wife and I stopped by on a whim to see a car I saw online. We met Charles upon arriving and he was fabulous. He was very knowledgeable and courteous. He didn’t use high pressure sales techniques to g More

by asjacobssr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2019

Liberty Buick responded

Thank you so much for taking the time to share your kind words about your experience at Liberty Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Justin Sgro

November 27, 2019

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We had a really good experience at this dealership. Charles MacDonald was very helpful and resourceful and we appreciate all of his assistance. Thank you! More

by Tammy H.
Recommend Dealer
Yes

Other Employees Tagged: J.J. Jaramillo

Dec 01, 2019

Liberty Buick responded

Thank you for leaving us this great review, Tammy! We are very happy to hear that Charles was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Justin Sgro

October 24, 2019

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Again, I was so pleased how Charles took care of us I sent a review to Charles, but neglected to check off the stars. Like Jim and Rita, there isn't enough stars for me to check. It is such a pleasure More

by Well done
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Frith , Rita Hillison

Oct 24, 2019

Liberty Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Justin Sgro

September 04, 2019

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Since I purchased my truck it's like I don't exist. N I am constantly chasing my rep or managers. They always reply I "I'll Che k on that and call you back" well I still waiting. Horrible horrible horrib More

by Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcus Hernandez

Sep 05, 2019

Liberty Buick responded

Hello Ms. Sydlowski, We apologize for the no call back. Charles was in Costa Rica for the last 13 days. When I seen this review I made sure that my management staff reached out to you. If you need anything please feel free to to ask for me in the future if you cant get a hold of Charles. Thank you so much, again I apologize for any inconvenience. Justin Sgro General Sales Manager Liberty Buick

Sep 16, 2019

Marge responded

I am do sorry that i bought our truck from you. No one at dealership knows what the other person is doing or saying. I have been waiting for a check from cheryl. Which she stated that was mailed to us last week . today she said "oh i mailed that to the finance co." Why didn't she say that a week ago. I will tell everyone i know not to buy from you guys. Horrible service.

August 19, 2019

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Employee Rating

Amazing Charles at Liberty Buick was amazing!! Got me a great deal! Love my new car! Friendly, respectful and attentive!! Anyone looking for a great car buyin More

by Jess153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

Liberty Buick responded

Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, Justin Sgro

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