Charles MacDonald
Charles MacDonald at Liberty Buick
Refer Me

Charles MacDonald | Page 3

Sales

Liberty Buick

8737 W Bell Rd
Peoria, AZ 85382

Contact Me
4.9
30 Reviews

Dealership Experience

20 yrs, 4 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

4.9

30 Reviews

Write a Review

30 Reviews of Charles MacDonald

May 22, 2020

Dealership Rating
Employee Rating

New 2020 BUICK ENCLAVE Purchased a new 2020 BUICK ENCLAVE this week and love the car. It was a very simple as our Sales Man Charles McDonald walked us through the purchase s More

by captcoyote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Ebert, Colette Perrone

May 26, 2020

Liberty Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Justin Sgro

April 27, 2020

Dealership Rating
Employee Rating

We enjoyed all the frankness of Charles Macdonald and his service to us. He was knowledgeable and sincere about all the incentives that GM had to offer a long-time customer. More

by sheribetz1
Recommend Dealer
Yes

Other Employees Tagged: J.J. Jaramillo

Apr 29, 2020

Liberty Buick responded

sheribetz1, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Liberty Buick and our customers. Hope to see you again soon! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 20, 2019

Dealership Rating
Employee Rating

From the minute we drove in the lot, our salesman(Charles) was on point! He was very knowledgeable about the vehicle we were looking at. No pressure in his manner regarding the sale. The dea More

by Danielsbarbara775
Recommend Dealer
Yes
Dec 22, 2019

Liberty Buick responded

Hi Barbara and thanks for the great feedback! We're very happy that Charles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Justin Sgro

December 08, 2019

Dealership Rating
Employee Rating

My wife and I stopped by on a whim to see a car I saw online. We met Charles upon arriving and he was fabulous. He was very knowledgeable and courteous. He didn’t use high pressure sales techniques to g More

by asjacobssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2019

Liberty Buick responded

Thank you so much for taking the time to share your kind words about your experience at Liberty Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Justin Sgro

November 27, 2019

Dealership Rating
Employee Rating

We had a really good experience at this dealership. Charles MacDonald was very helpful and resourceful and we appreciate all of his assistance. Thank you! More

by Tammy H.
Recommend Dealer
Yes

Other Employees Tagged: J.J. Jaramillo

Dec 01, 2019

Liberty Buick responded

Thank you for leaving us this great review, Tammy! We are very happy to hear that Charles was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Justin Sgro

October 24, 2019

Dealership Rating
Employee Rating

Again, I was so pleased how Charles took care of us I sent a review to Charles, but neglected to check off the stars. Like Jim and Rita, there isn't enough stars for me to check. It is such a pleasure More

by Well done
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rita Hillison, Jim Frith

Oct 24, 2019

Liberty Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Justin Sgro

September 04, 2019

Dealership Rating
Employee Rating

Since I purchased my truck it's like I don't exist. N I am constantly chasing my rep or managers. They always reply I "I'll Che k on that and call you back" well I still waiting. Horrible horrible horrib More

by Marge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marcus Hernandez

Sep 05, 2019

Liberty Buick responded

Hello Ms. Sydlowski, We apologize for the no call back. Charles was in Costa Rica for the last 13 days. When I seen this review I made sure that my management staff reached out to you. If you need anything please feel free to to ask for me in the future if you cant get a hold of Charles. Thank you so much, again I apologize for any inconvenience. Justin Sgro General Sales Manager Liberty Buick

Sep 16, 2019

Marge responded

I am do sorry that i bought our truck from you. No one at dealership knows what the other person is doing or saying. I have been waiting for a check from cheryl. Which she stated that was mailed to us last week . today she said "oh i mailed that to the finance co." Why didn't she say that a week ago. I will tell everyone i know not to buy from you guys. Horrible service.

August 19, 2019

Dealership Rating
Employee Rating

Amazing Charles at Liberty Buick was amazing!! Got me a great deal! Love my new car! Friendly, respectful and attentive!! Anyone looking for a great car buyin More

by Jess153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2019

Liberty Buick responded

Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, Justin Sgro

July 25, 2019

Dealership Rating
Employee Rating

Fast and positive experience I had a quick and positive experience purchasing my new car. This is the 1st vehicle I purchased through this dealer. I appreciated the time Brad took More

by Willyyy1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brad Tebrake

Jul 29, 2019

Liberty Buick responded

Thank you for your feedback! It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you again in the future. Sincerely, Justin Sgro

June 06, 2019

Dealership Rating
Employee Rating

Fantastic service The service I got when buying a new/used vehicle at Liberty Buick was amazing. Charles MacDonald was so very helpful in helping me find a vehicle tha More

by satisfiedbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: J.J. Jaramillo

Jun 10, 2019

Liberty Buick responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Justin Sgro

3

Dealership Inventory (375 Vehicles)

used 2021 Chevrolet TrailBlazer car, priced at $23,995
2021 Chevrolet TrailBlazer
used
Summit White exterior
Automatic
All-wheel Drive
used 2016 Chevrolet Equinox car, priced at $14,999
2016 Chevrolet Equinox
used
Iridescent Pearl Tricoat exterior
Automatic
Front-wheel Drive
used 2019 Buick Encore car, priced at $18,995
2019 Buick Encore
used
Deep Azure Metallic exterior
Automatic
Front-wheel Drive
used 2017 Lincoln MKZ car, priced at $14,313
2017 Lincoln MKZ
used
N/A exterior
Automatic
All-wheel Drive
used 2016 Buick LaCrosse car, priced at $11,999
2016 Buick LaCrosse
used
White Frost Tricoat exterior
Automatic
Front-wheel Drive
new 2024 Buick Encore GX car, priced at $25,195
2024 Buick Encore GX
new
Summit White exterior
Automatic
All-wheel Drive