32 Reviews
Write a Review32 Reviews of Colette Perrone
February 04, 2024
Better than amazing, no pressure no tactics, simply genuine sales and appreciation for customers. I couldn’t have had a more pleasant experience genuine sales and appreciation for customers. I couldn’t have had a more pleasant experience More
Other Employees Tagged: Jim Frith, Sam Ganczaruk, Matt Steigerwald
October 17, 2023
My sister (from out of town) and I were headed to my Granddaughters’ wedding when my car broke down. I thought for sure I was going to miss the most important day of her life. I called Liberty Buick a Granddaughters’ wedding when my car broke down. I thought for sure I was going to miss the most important day of her life. I called Liberty Buick and not only did they send a tow truck, but they brought us a “loaner” to drive so we could attend the wedding, I was shocked and in disbelief when they brought us a new “Encore”. We were able to attend the wedding with a few moments to spare and I was so grateful to Liberty. They allowed us to drive the loaner even after the wedding until my car was serviced. I can’t praise them enough for their customer service. After my car was fixed, they sent someone to drop it off at my house. I didn’t have to do anything; it was so effortless. Thank-You to all the service people including Colette and Justin Sgro for staying on top of this. You are truly a blessing. More
Other Employees Tagged: Justin Sgro , Rodney
August 07, 2023
Good dealership with professional sales personal and service personnel. Purchasing a new Buick made easy service personnel. Purchasing a new Buick made easy More
Other Employees Tagged: Rita Hillison, Benny Bungert, Brad Tebrake, Tim Johnson
June 21, 2023
We have had several terrible experiences with the Service Advisors, Managers Lack of support on warranty items. I had to reach out to GM to have them contact dealership to have them do the work on a brand n Advisors, Managers Lack of support on warranty items. I had to reach out to GM to have them contact dealership to have them do the work on a brand new car. When requested to speak with the GM for assistance was brushed off and told he has went home for the day. Left several messages and NO RETURNED CALL as of today. More
Other Employees Tagged: Rodney, Edwin
April 27, 2023
Good, reliable service, but VERY expensive. $52 for an oil change when I being my own oil. Another GM dealership charges me only $25 with my own oil. Service Manager is very difficult to work w $52 for an oil change when I being my own oil. Another GM dealership charges me only $25 with my own oil. Service Manager is very difficult to work with. Service writers are responsive and helpful. More
Other Employees Tagged: Simon Mindrut , Sarah Kutcher
February 19, 2022
This is a review of their service department. The car I brought in was the 2nd car I purchased from Liberty. Their service department was a big reason why I purchased another car from them. They The car I brought in was the 2nd car I purchased from Liberty. Their service department was a big reason why I purchased another car from them. They are professionals and give accurate times on how long the service will take. More
January 25, 2022
Since the moment when we make the call to inquire for the car that we like from the dealership, we were really happy and relax that we were at the right place to purchase a car. We ask many questions and Mr. car that we like from the dealership, we were really happy and relax that we were at the right place to purchase a car. We ask many questions and Mr. Ken Muecke answered every one of them, he was always really helpful and patience with a big smile and give us all the time we needs to make sure that we get what we want. Mr. Muecke is that kind of person that you can tell he loves his job, always going the extra mile. Thank you Mr. Muecke and Liberty buick for make that process so easy and relaxing. More
Other Employees Tagged: Ken Muecke
September 15, 2021
Collette was totally professional and friendly in the service of my 2020 Enclave Avenir. She kept me posted on progress being made in service of vehicle so I knew what was going on. Collette is an exce service of my 2020 Enclave Avenir. She kept me posted on progress being made in service of vehicle so I knew what was going on. Collette is an excellent service advisor. More