Charles McClung
Charles McClung at Lima Auto Mall

Charles McClung

Finance Director

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
444 Reviews

Dealership Experience

5 yrs, 3 mos

4.9

444 Reviews

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444 Reviews of Charles McClung

November 24, 2025

Dealership Rating
Employee Rating

My second vehicle purchase here! They are great very accommodating, professional, large selection on vehicles .Highly recommend them . More

by pamstokes26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Dardio

Nov 24, 2025

Lima Auto Mall responded

Thank you so much for your wonderful review, Pam! We truly appreciate your loyalty and are thrilled to hear that you had a great experience with your second vehicle purchase at Lima Auto Mall. Our team is dedicated to providing excellent service and a wide selection of vehicles, and it's fantastic to know that you highly recommend us. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

November 21, 2025

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Mike and Ryan were great. We had a minor issue with our new vehicle but they picked it up fixed the issue and even returned it cleaned with a full tank of fuel. More

by righart_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Mike Tanguay

Nov 22, 2025

Lima Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that Mike and Ryan provided you with great service and took care of the minor issue with your new vehicle. It's our priority at Lima Auto Mall to ensure our customers are well taken care of. We appreciate your business and hope to see you again soon! Sincerely, The Lima Auto Mall Team

November 19, 2025

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Charles was able to take care of our extended service plan purchase without a special trip in. Thanks for making it easy ! More

by GMORGENSTERN
Recommend Dealer
Yes
Nov 20, 2025

Lima Auto Mall responded

Thank you for your kind words! We’re pleased to hear that you had a smooth experience with your extended service plan purchase at Lima Auto Mall. We strive to make things easy and convenient for our customers. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

November 18, 2025

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For the last 15 years or so that I have been dealing with the Lima auto mall, I have been very satisfied with all transaction , including maintenance, shultle service, the lady that takes my money in t More

by judyshinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Brett Dardio , Not sure of the names

Nov 19, 2025

Lima Auto Mall responded

Thank you so much for your loyalty, Judy! It's wonderful to hear that you've been satisfied with your experiences at Lima Auto Mall over the years, from maintenance to purchasing your vehicles. Your kind words about our shuttle service and service department are much appreciated. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team

November 15, 2025

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Eriq was friendly, knowlegable and exceeded in helping us. Not pushy, took his time. Charles is friendly and efficient with finance. We have had our vehicles serviced there many times they do a good job! More

by jamiescsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson

Nov 16, 2025

Lima Auto Mall responded

Thank you for your wonderful review, Jamie! We’re thrilled to hear that Eriq, Charles, Chad, and Chris provided you with exceptional service at Lima Auto Mall. It's great to know that you found our team friendly and knowledgeable, and we truly appreciate your continued trust in our service department. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

November 14, 2025

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My sales guy Dylan Cook was amazing. So kind, and sweet. It was a rough day and he made it 100% better I drove away in new car. More

by Teri.brenton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cook

Nov 14, 2025

Lima Auto Mall responded

Thank you, Teri! We're happy to hear that Dylan made your experience at Lima Auto Mall enjoyable and that you drove away in a new car. We truly appreciate your kind words and hope to see you again soon. Sincerely, The Lima Auto Mall Team

November 12, 2025

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Thanks for making our car buying experience so quick and easy! I would recommend the dealership to family and friends. More

by kahuna1063
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Lima Auto Mall responded

Thank you for your kind words! We’re thrilled to hear that your car buying experience at Lima Auto Mall was quick and easy. Your recommendation means a lot to us, and we look forward to assisting your family and friends in the future. Come visit us again soon! Sincerely, The Lima Auto Mall Team

October 28, 2025

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Employee Rating

Brett was great to deal with. No pressure, just helpful in making sure I understood everything. Ryan, the manager was also very helpful very informative. I will definitely do busi More

by jmorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Dardio

Oct 28, 2025

Lima Auto Mall responded

Thank you for your kind words! We’re thrilled to hear that Brett and Ryan provided you with a great experience at Lima Auto Mall. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 26, 2025

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Very friendly salesman. Ryan went out of his way to make the deal. Highly recommended! More

by fleminglinda72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Storm Rister

Oct 26, 2025

Lima Auto Mall responded

Thank you for your kind words, Linda! We’re thrilled to hear that you had a great experience with Ryan at Lima Auto Mall. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 21, 2025

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Mike was very courteous and pleasant to work with. He showed how much he cares about his customers. Definitely a pleasure to work with. More

by buckeyes43326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Tanguay

Oct 22, 2025

Lima Auto Mall responded

Thank you for your feedback! We're glad to hear that Mike provided you with such a courteous and pleasant experience at Lima Auto Mall. We truly appreciate your kind words and hope to see you again soon! Sincerely, The Lima Auto Mall Team

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