Charles McClung
Charles McClung at Lima Auto Mall

Charles McClung

Finance Director

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
455 Reviews

Dealership Experience

5 yrs, 7 mos

4.9

455 Reviews

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455 Reviews of Charles McClung

March 21, 2026

Dealership Rating
Employee Rating

Got treated pretty well very good service purchasing. The car was pretty fast. Wasn’t really a whole lot of time consuming like I had with Ford that lasted longer than I thought. Same with Renee Nissan. More

by merryshykathy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 22, 2026

Lima Auto Mall responded

Thank you for your feedback! We're glad to hear that you experienced great service during your purchase at Lima Auto Mall. It's fantastic to know that our process was fast and efficient compared to your previous experiences with other dealerships. We appreciate your kind words and hope to see you again soon! The Lima Auto Mall Team

March 14, 2026

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The new car buying experience was streamlined with absolutely no pressure in the process. I look forward to having all my future maintenance done here as well. More

by Country girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cook

Mar 15, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that your car buying experience at Lima Auto Mall was streamlined and pressure-free. We appreciate your trust in us and look forward to assisting you with all your future maintenance needs. See you again soon! Sincerely, The Lima Auto Mall Team

March 10, 2026

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Love this dealership! The staff is the reason we keep coming back for both service and new purchases. We haven't even looked at a different dealership in nearly two deca More

by Snjas10
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Mike Tanguay

Mar 11, 2026

Lima Auto Mall responded

Thank you so much for your wonderful review! We're thrilled to hear that you love Lima Auto Mall and appreciate our dedicated staff. It's great to know that you've been with us for nearly two decades. We look forward to serving you for many more years to come! Please visit us again soon! Sincerely, The Lima Auto Mall Team

February 25, 2026

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They were very friendly and walked me through all the details and gave me more information about the vehicle that I was not aware of. When it said and done it was a no brainer !! More

by Dmbeaupre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson

Feb 26, 2026

Lima Auto Mall responded

Thank you for your kind words! We're pleased to hear that our team at Lima Auto Mall was able to provide you with the information you needed about your vehicle. It's great to know you had a positive experience. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

February 06, 2026

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Mike was a pleasure to work with. Our purchase was mostly via the phone and it was handled as discussed. More

by moran
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Tanguay

Feb 06, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Moran! We're thrilled to hear that Mike made your purchase experience smooth and enjoyable, even over the phone. We appreciate your trust in Lima Auto Mall and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

January 28, 2026

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Service was great and got it all fixed very quick. Thanks for the quick service More

by HEATHERREESE97
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2026

Lima Auto Mall responded

Thank you, Heather! We're glad you had a great experience with our service team at Lima Auto Mall and that we could get everything fixed quickly for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

January 23, 2026

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Very good won't go anywhere else! I have purchased many vehicles there. Look forward to going there More

by RSITES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency

Jan 23, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We at Lima Auto Mall are thrilled to hear that you have had such positive experiences with us and that you look forward to returning. We appreciate your loyalty and can't wait to assist you with your next vehicle purchase! Sincerely, The Lima Auto Mall Team

January 06, 2026

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They are caring, understanding and very aware of needs as opposed to wants. From sales on up, they have always been caring and compassionate during purchasing a vehicle. More

by kklingler11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Mike Tanguay

Jan 06, 2026

Lima Auto Mall responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that our team at Lima Auto Mall was able to provide you with a caring and compassionate experience during your vehicle purchase. We strive to understand our customers' needs, and it's great to know we succeeded with you. We look forward to seeing you again! Sincerely, The Lima Auto Mall Team

January 02, 2026

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Great service just suck that their detail service was closed so my car I bought wasn't able to be cleaned and only is already at 65%. Besides that I loved the staff and the time the sale person took with More

by jdoty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Gaines, Storm Rister

Jan 02, 2026

Lima Auto Mall responded

Thank you for your feedback. We're glad to hear that you loved the staff at Lima Auto Mall and appreciated the pressure-free buying experience. We understand your concerns regarding the detail service and the cleanliness of your vehicle. Your input is valuable, and we strive to meet our customers' expectations. If you have any further thoughts or need assistance, please feel free to reach out. We hope to see you again soon. Sincerely, The Lima Auto Mall Team

December 24, 2025

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Made the process quick and easy, getting me in and out in 20 minutes, which is important to a mom of 4 with a full time job and lots of extra obligations. More

by marciaellenkoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Dylan Cook

Dec 24, 2025

Lima Auto Mall responded

Thank you for your wonderful review, Marcia! We’re thrilled to hear that we could make the process quick and easy for you at Lima Auto Mall. With your busy schedule as a mom of four, we strive to provide efficient service to meet your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

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