Dealership Experience
5 yrs, 11 mos
469 Reviews
Write a Review469 Reviews of Charles McClung
May 29, 2021
Every person I encountered was friendly and welcoming. Charles was very helpful, knowledgeable and a definitely helped me make the right choice for me instead of pushing for the better sale. I left with Charles was very helpful, knowledgeable and a definitely helped me make the right choice for me instead of pushing for the better sale. I left with exactly what I wanted and the whole process was very quick and painless. 100% would recommend this dealership to anyone. More
May 28, 2021
We received Excellent service and stayed open later to allowing us to finalize a deal! I would recommend working with Dan and Lima Auto Mal! Thank You! allowing us to finalize a deal! I would recommend working with Dan and Lima Auto Mal! Thank You! More
Other Employees Tagged: Dan Cherkas
April 29, 2021
I highly recommend this car lot and the sales person I had a pleasure to work with! I went home with a car the same day, such an awesome environment! I highly recommend working with Charles he will get yo had a pleasure to work with! I went home with a car the same day, such an awesome environment! I highly recommend working with Charles he will get you exactly what you want, and lead you in the right direction! I’ll be coming back!! More
April 27, 2021
Great group of guys at Lima Auto Mall! We had the pleasure of working with Charles, and he was fantastic! We drove several hours to get to the dealership, and he made sure they had the car parked out pleasure of working with Charles, and he was fantastic! We drove several hours to get to the dealership, and he made sure they had the car parked out front and ready for us to view. Charles treated us like family, and I highly recommend you ask for him by name next time you are at the dealership. More
Other Employees Tagged: Aaron Brougher—5 stars
April 11, 2021
I was pleased with everyone that was involved with my truck sale.. good people, fast service and nice price.. I would recommend Lima auto mall to anyone looking for a vehicle... truck sale.. good people, fast service and nice price.. I would recommend Lima auto mall to anyone looking for a vehicle... More
Other Employees Tagged: Bill Cook
April 05, 2021
I have purchased over 25 cars in my life and this was definitely one of the best experiences yet. From our first conversation with Josh until we drove off the lot, everybody was very polite and professio definitely one of the best experiences yet. From our first conversation with Josh until we drove off the lot, everybody was very polite and professional. The first time we called we noticed how upbeat the receptionist was and during my wife's conversation with Josh (He was on speaker phone and did not know it.) how polite and professional he was. We had called a couple of other agencies before calling the Lima Auto Mall Dealership. I decided based on the receptionist and Josh's phone call, quick responses to our questions and his directness, that I would prefer to do business with them than the other dealers we had called. After several more phone calls back and forth and some negotiating we made an appointment the next day we made the 2 1/2 hour trip to the dealership. We were greeted by Charles and he immediately started assisting us. The deal was made with both vehicles being unseen, so we had a couple of bumps but were very pleased with how they were taken care of. I own multiple businesses and understand what reviews, good or bad, can do for a company. So, I wanted to make sure and let EVERYONE know, Including Management) what an absolutely amazing job was done by the receptionist, Josh, Charles and Aaron. They definitely are keepers. More
Other Employees Tagged: Josh Gaines , Aaron Brougher
April 02, 2021
From the first call Until we drove away. The staff here are the best I’ve seen. Josh, Charles, Aaron and the Receptionist. GREAT JOB are the best I’ve seen. Josh, Charles, Aaron and the Receptionist. GREAT JOB More
Other Employees Tagged: Josh Gaines , Aaron (Finance Guy)
March 25, 2021
Dan and the rest of the staff were all courteous and knowledgeable. The dealership was clean and neat. We we drove two hours to purchase our vehicle. They went above and beyond to get or purchase done knowledgeable. The dealership was clean and neat. We we drove two hours to purchase our vehicle. They went above and beyond to get or purchase done even staying late. This was a very easy and relaxed purchase. More
Other Employees Tagged: Dan Cherkas, Aaron Brougher
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