Charles McClung
Charles McClung at Lima Auto Mall

Charles McClung

Finance Director

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
469 Reviews

Dealership Experience

5 yrs, 10 mos

4.9

469 Reviews

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469 Reviews of Charles McClung

June 15, 2026

Dealership Rating
Employee Rating

The service was great and the sales person, Eriq Gibson was friendly, knowledgeable and helpful More

by Bauerd.57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson

Jun 15, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Eriq at Lima Auto Mall. Our team strives to provide friendly and knowledgeable service, and it's fantastic to know that Eriq was able to assist you well. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

June 14, 2026

Dealership Rating
Employee Rating

Best Dealership in Northwest Ohio. Expert Service Managers, Service writers, and Serrvice Techs. I have bought and had all my vehicles serviced at this Dealership for over 20 years. More

by pkoch56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Lima Auto Mall responded

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 20 years and are thrilled to hear that you’ve had such positive experiences with our service managers, writers, and technicians at Lima Auto Mall. Your support means a lot to us, and we look forward to continuing to serve you in the future. Please feel free to share your experiences with others! Sincerely, The Lima Auto Mall Team

June 13, 2026

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Employee Rating

This is easily the finest service, sales, finance team in the entire region of NW Ohio and has been for many years. Of particular note for their expertise, helpful and friendly demeanor and years of valua More

by s-shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We truly appreciate your kind words about our service, sales, and finance teams at Lima Auto Mall. It's fantastic to hear that you had a great experience with Keith, Mike, and Charles. Our team takes pride in providing excellent service, and your feedback motivates us to continue doing our best. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

June 07, 2026

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Employee Rating

Eric took excellent care of us. He made the whole process of the lease trade-in and the new lease pretty seamless. Thank you so much! More

by gandb.brown.lund1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson

Jun 08, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We’re delighted to hear that Eric took excellent care of you and made your lease trade-in and new lease process seamless. We truly appreciate your feedback and hope to see you again at Lima Auto Mall for your future automotive needs! Sincerely, The Lima Auto Mall Team

June 06, 2026

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Employee Rating

Was a great experience, all workers were extremely professional and helped me out tremendously thank you More

by juanreyes2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Storm Rister

Jun 07, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Juan! We appreciate your kind words and are thrilled to hear that you had a great experience at Lima Auto Mall and that our team was able to assist you professionally. Looking forward to serving you again in the future! Sincerely, The Lima Auto Mall Team

May 30, 2026

Dealership Rating
Employee Rating

I really appreciate Eriq! He was able to answer all my questions and take care me. He did this while I was in Indiana and he was in Ohio. Had everything ready for me to get me More

by edwardmtz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Eriq Gibson

May 31, 2026

Lima Auto Mall responded

Thank you so much for your fantastic review, Edward! We’re glad to hear that Eriq provided you with such great service while you were in Indiana. It’s wonderful that he was able to make your experience efficient and enjoyable. We truly appreciate your recommendation and hope to see you again at Lima Auto Mall! Sincerely, The Lima Auto Mall Team

May 27, 2026

Dealership Rating
Employee Rating

Eriq stayed late for my husband and I to test drive 2 cars and purchase a car we had been watching. The whole dealership really went out of their way to help us complete the deal (especially when we wer More

by kellyjohuber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson

May 27, 2026

Lima Auto Mall responded

Grateful for you sharing this lovely experience with us, Kelly! We’re delighted to hear that you and your husband had such a great experience at Lima Auto Mall. Eriq truly goes above and beyond for our customers, and it’s fantastic to know that he was able to assist you with your test drives and purchase while accommodating your schedules. We appreciate your kind words and look forward to seeing you again! Enjoy your new car! Sincerely, The Lima Auto Mall Team

May 12, 2026

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Employee Rating

Accommodating, informative, reliable, patient and respectful. Good quality in customer service I saw in treating my family. More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Eriq Gibson

May 13, 2026

Lima Auto Mall responded

Thank you for your kind words, Ryan! We appreciate your feedback and are glad to hear that you found our customer service accommodating and respectful at Lima Auto Mall. It’s always our goal to provide a great experience for our customers and their families. Our team looks forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

May 01, 2026

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Employee Rating

I went into this dealership not really knowing anything due to me being a first time buyer but I will 100% recommend it to anyone. More

by dennarriotstewart25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Storm Rister

May 01, 2026

Lima Auto Mall responded

Thank you for your review, Dennarrio! We’re happy to hear that your first-time buying experience at Lima Auto Mall was positive. We appreciate your recommendation and look forward to assisting you or anyone you send our way in the future. The Lima Auto Mall Team

April 29, 2026

Dealership Rating
Employee Rating

Eriq was vert east to work with. Very polite.i would recommend him to everyone I talk to. More

by mick.shaeffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson, Adam Bondrowski

Apr 30, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Mick! We’re thrilled to hear that you found Eriq easy to work with and that he made a positive impression. Your recommendation means a lot to us at Lima Auto Mall. We look forward to seeing you again! Sincerely, The Lima Auto Mall Team

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