Charles McClung
Charles McClung at Lima Auto Mall

Charles McClung | Page 42

Finance Director

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

Contact Me
4.9
459 Reviews

Dealership Experience

5 yrs, 8 mos

4.9

459 Reviews

Write a Review

459 Reviews of Charles McClung

September 28, 2020

Dealership Rating
Employee Rating

Great experience at L.A.M.! My dad and I both ended up with vehicles and they took good care of us. Not pushy at all. More

by shellabarger.chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney

September 09, 2020

Dealership Rating
Employee Rating

Everything was as it was shown on the internet. Charles was very efficient and helpful. I would recommend this dealership to friends and family.I am very satisfied. More

by RDAVIS13
Recommend Dealer
Yes

September 07, 2020

Dealership Rating
Employee Rating

I bought a 2019 used Chevy from this dealer and was assured it wasn't in an accident or had any body damage, because Carfax report said so. After closer inspection, I had determined the front of this v More

by tabritton
Friendliness
Price
Recommend Dealer
No
Sep 09, 2020

Lima Auto Mall responded

As a dealership owned by the same family for over 100 years, we strive to meet and exceed all of our clients' expectations when purchasing a vehicle. With that said, it sounds that the experience you had did not quite meet that. When our staff presents a vehicle, we always offer a copy of the Carfax history report, as well as a copy of the repair order showing everything that our dealership has done to recondition a vehicle before putting it out on the lot for sale. In all cases, this will include an oil change and then a safety inspection at minimum. Unfortunately, a history report from Carfax will only include what has been reported to them, which is why we do such a thorough safety inspection when look over the vehicle. We understand, in addition, that some of our clients have a mechanic that they have used in the past and feel more comfortable obtaining their opinion. While we do allow clients to have their own mechanic look over a vehicle, it must be done during open hours of business with the dealership. We also strive to accommodate our customers concerns during this unprecedented time. However, in the midst of the global pandemic that we find ourselves in, we are doing our part in making sure that we protect our customers and our staff. We require that masks are worn by all parties as we also have stated on all points of entry into the dealership. As part of our ongoing procedures to keep everyone safe, as you had stated, we are not delivering vehicles as it becomes increasingly difficult to maintain a safe environment for our staff. We appreciate your concerns and feed back and look forward to working with you in the future. If you have any further concerns, please do not hesitate to reach out to us at 419-993-6054 - Ryan Swaney.

September 06, 2020

Dealership Rating
Employee Rating

My First Time At Lima Auto Mall Charles Is A good Salesman Thank You ! I Would Recommend Lima Auto To My Family And Friends I Love My New SUV More

by rvrrd peg ackley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2020

Dealership Rating
Employee Rating

I had been looking to buy a truck for months and on occasion I would browse the inventory. Last Saturday my wife and I went to The Lima Auto Mall to look at a specific truck and now we are the new owne More

by miller3122
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2020

Dealership Rating
Employee Rating

Charles was very easy to work with. He did not pressure us at all. He went thru the vehicle with us before we left and explained all the bells and whistles. We would recommend dealing with him. More

by bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 29, 2020

Dealership Rating
Employee Rating

Charles was incredible to work with! He was able to put my family in the exact car we needed, all while being extremely professional. I would highly recommend you work with Charles for your next car purcha More

by Hannah K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Gaines

August 26, 2020

Dealership Rating
Employee Rating

Was super helpful and was able to find exactly what I wanted! Walked away with my dream car definitely will be coming back in the future! More

by Tara.cooper1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2020

Dealership Rating
Employee Rating

Great salesman and very polite. We would recommend him very highly. It took time to see what we were interested in. Was not a high pressure salesman. More

by Nitajran1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 14, 2020

Dealership Rating
Employee Rating

This is my 3rd vehicle from Lima Auto mall. They never disappoint. You walk out happy and satisfied. Appreciated all of Charles help and patience with me. This is my second time dealing with Ryan and he i More

by Kristinabias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney

...
42
...

Dealership Inventory (100 Vehicles)

used 2022 Buick Encore car, priced at $18,857
2022 Buick Encore
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
used 2025 Chevrolet Equinox car, priced at $25,999
2025 Chevrolet Equinox
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Chevrolet Express 2500 car, priced at $27,499
2023 Chevrolet Express 2500
used
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $66,470
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $69,695
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Express 2500 car, priced at $47,805
2026 Chevrolet Express 2500
new
Summit White exterior
Automatic
Rear-wheel Drive