Dealership Experience
5 yrs, 8 mos
459 Reviews
Write a Review459 Reviews of Charles McClung
September 28, 2020
Great experience at L.A.M.! My dad and I both ended up with vehicles and they took good care of us. Not pushy at all. with vehicles and they took good care of us. Not pushy at all. More
Other Employees Tagged: Ryan Swaney
September 09, 2020
Everything was as it was shown on the internet. Charles was very efficient and helpful. I would recommend this dealership to friends and family.I am very satisfied. was very efficient and helpful. I would recommend this dealership to friends and family.I am very satisfied. More
September 07, 2020
I bought a 2019 used Chevy from this dealer and was assured it wasn't in an accident or had any body damage, because Carfax report said so. After closer inspection, I had determined the front of this v assured it wasn't in an accident or had any body damage, because Carfax report said so. After closer inspection, I had determined the front of this vehicle was damaged in some way, because the front end had been repainted. This was not obvious unless you look in places you wouldn't look in a dealers lot. Don't ever trust a salesman's word or a CarFax report. Have the vehicle checked out by your own mechanic. It is yet to be determined if this dealer new about this damage or was just fooled by the previous owner. This dealer also didn't provide free delivery 60 miles away, nor did they wear masks, unless a customer demanded it. My salesman and the closer probably deserve four stars, they were good. My complaint is not with them. More
September 04, 2020
I had been looking to buy a truck for months and on occasion I would browse the inventory. Last Saturday my wife and I went to The Lima Auto Mall to look at a specific truck and now we are the new owne occasion I would browse the inventory. Last Saturday my wife and I went to The Lima Auto Mall to look at a specific truck and now we are the new owners, Charles made everything as smooth as can be and I would highly recommend him More
September 01, 2020
Charles was very easy to work with. He did not pressure us at all. He went thru the vehicle with us before we left and explained all the bells and whistles. We would recommend dealing with him. us at all. He went thru the vehicle with us before we left and explained all the bells and whistles. We would recommend dealing with him. More
August 29, 2020
Charles was incredible to work with! He was able to put my family in the exact car we needed, all while being extremely professional. I would highly recommend you work with Charles for your next car purcha my family in the exact car we needed, all while being extremely professional. I would highly recommend you work with Charles for your next car purchase! More
Other Employees Tagged: Josh Gaines
August 14, 2020
This is my 3rd vehicle from Lima Auto mall. They never disappoint. You walk out happy and satisfied. Appreciated all of Charles help and patience with me. This is my second time dealing with Ryan and he i disappoint. You walk out happy and satisfied. Appreciated all of Charles help and patience with me. This is my second time dealing with Ryan and he is always great to work with and helpful. I will be back and will continue to refer family and friends. More
Other Employees Tagged: Ryan Swaney

