Charles Pleugers | Page 14

Gordie Boucher Ford of Menomonee Falls is my go to dealership for service and I can't say enough good things about their service department dealership for service and I can't say enough good things about their service department More

by STONEHAULER83 Verified Customer Verified Customer

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I enjoy going to dealership they get u in and out waiting room is always nice a clean and snacks are always fresh and u recieve a courtesy wash after any service room is always nice a clean and snacks are always fresh and u recieve a courtesy wash after any service More

by Bigjessie76 Verified Customer Verified Customer

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I am extremely pleased with the service and the work this dealership has done on my truck! I will continue with them for my truck services. dealership has done on my truck! I will continue with them for my truck services. More

by jberenz Verified Customer Verified Customer

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I have been a loyal customer for 20 plus years. The reason why is because they have always given me, my company and anybody I have referred to Boucher Ford great service and great pricing on vehicles. reason why is because they have always given me, my company and anybody I have referred to Boucher Ford great service and great pricing on vehicles. Jeff Samp has built a great team. Jeff is awesome to deal with as well as Mike Schulz in service department. Thanks guys for another job well done! More

by GPH Verified Customer Verified Customer

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Car Service The staff and mechanics at Boucher are really nice. They explained to me the problem with my car and what could be done to fix it. The waiting area is The staff and mechanics at Boucher are really nice. They explained to me the problem with my car and what could be done to fix it. The waiting area is very clean and when anyone from the staff walks through, they greet you. It isn't a bad place to have to be. I did miss the fresh cookies though. Can't wait till this COVID thing is over. More

by CHRISTCHILD103 Verified Customer Verified Customer

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My wife and I have now purchased three vehicles from Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Financing was easy and friendly staff as well. The dealership itself is clean and welcoming, and finally the service department has always been top notch. They have been honest and helpful during regular maintenance. The only issue I had was a Ford issue from the manufacturer. I purchased a brand new F-150 June 30th with less than 50 miles on it. On my way home from dealership, the truck made a scraping metal rattle sound, almost like I was dragging my tailpipe. It made the noise on the freeway for about 30 seconds and went away. It then happened a few blocks from my house on the same trip home. The noise appeared every single time I drove it until the following Monday when I returned to Boucher Ford service department. The had the truck for 5 days and test drove it numerous times to replicate the sound. They found the issue and there was a hole in a vacuum hose related to my 4 wheel drive. Charles in service was honest and provided frequent updates, which made me confident they would take care of the problem. I was pleased with Boucher, but disappointed with Ford on this particular truck. It kind of ruined my excitement about owning a new truck almost instantaneously as I left the dealership after signing the paperwork. In fact, my first 10 days of ownership, the dealer had it longer and put on more miles than I did. I hope Ford doesn’t have more issues like this with brand new vehicles. I’m happy Boucher did a nice job, and hopefully there are no more issues for many, many years. More

by STEVEN.PAUKNER Verified Customer Verified Customer

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our experience it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge More

by NAM_TIPPI2 Verified Customer Verified Customer

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Service Visit I work with Charles he is always very knowledgeable and never rushes me. He is truly an asset to your service dept. I would highly recommended him and I work with Charles he is always very knowledgeable and never rushes me. He is truly an asset to your service dept. I would highly recommended him and Gordie Boucher to my family and friends. More

by GINA.BERTUCCI Verified Customer Verified Customer

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our experience we go there and then we sit there and while we sit and then they will fix the car they where also very helpful we enjoyed our experience over all we go there and then we sit there and while we sit and then they will fix the car they where also very helpful we enjoyed our experience over all More

by NAM_TIPPI2 Verified Customer Verified Customer

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Fixing Tire Rack's Mistakes Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Ti Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Tire Rack, and identifying a bent wheel. Overall pleasant experience from Boucher to deal with some very annoying occurrences. More

by Adam Verified Customer Verified Customer

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