Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers

Service Assistant Fleet Supervisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.9
161 Reviews

Dealership Experience

15 yrs

Industry Experience

28 yrs, 11 mos

4.9

161 Reviews

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161 Reviews of Charles Pleugers

November 07, 2026

Dealership Rating
Employee Rating

I was treated like family, when I bought my new explorer there. I've returned for scheduled service every time. Always flawless! Absolutely perfect, every time. I ALWAYS recommend Boucher dealerships to More

by BILLYTHESIGNPAINTER
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

From purchasing your Ford Explorer to returning for scheduled service, we’re glad you’ve consistently felt so well cared for. Your recommendations to friends and family mean a great deal to our team. Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

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The car was returned in a timely manner and I received good communication through out the day. More

by redntra
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Recommend Dealer
Yes
Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service department returned your Ford Bronco promptly and kept you informed throughout the day. Thank you for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

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Terrific experience. My vehicle was picked up and dropped off which was so convenient. I was able to see the work performed on my vehicle via an E-mailed video. More

by LUANNSEEF
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Recommend Dealer
Yes
Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that our pickup and drop-off service felt convenient to you means a lot to our service team. We’re glad the emailed video gave you a clear look at the work performed on your Ford Escape. Your five-star rating and kind remarks mean a great deal to us. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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Great service as usual from staff definitely always would go back 100% recommend to friends and family More

by jcpackerfan69
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Recommend Dealer
Yes
Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service team could provide consistently reliable care for your Ford F-150. Knowing you’d recommend us wholeheartedly to friends and family means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

September 08, 2026

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The service department is VERY friendly and helpful. The service work done to the truck was of high quality and very complete. I am extremely pleased with the people and service completed. More

by Joe.laroche
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Recommend Dealer
Yes
Sep 08, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our service department was friendly and helpful means a lot to our team. We’re pleased we could provide thorough, high-quality work on your Ford truck. Jeff Samp General Sales Manager 262-225-9010

August 11, 2026

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After being told by a different dealership we needed a new engine in our motorhome, Boucher was much more thorough and found that all we needed were some fairly minor parts replaced. Our service contact, More

by joepatack
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Recommend Dealer
Yes

Other Employees Tagged: ? Clay

Aug 11, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of Charles keeping you informed throughout the repairs shows how much our service department values clear communication. Our team is pleased we could conduct a thorough inspection of your Ford motorhome and replace only the necessary parts. Knowing you felt well cared for throughout the process means a great deal to us. Jeff Samp General Sales Manager 262-225-9010

August 06, 2026

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Dealership has been thorough, courteous and not overly aggressive ! Service has been excellent staff always courteous and professional @ More

by masears622
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Recommend Dealer
Yes
Aug 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing you found our service department thorough and respectful means a lot to our team, and we appreciate your five-star rating. We’re glad your Ford Mustang is in good hands. Jeff Samp General Sales Manager 262-225-9010

August 03, 2026

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Excellent service by the service manager and the service team providing exterior of my vehicle detail cleaning where they knew I was waiting for my vehicle and they provided exceptional customer service tod More

by Calvin.Frazier
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Recommend Dealer
Yes

Other Employees Tagged: Errick Clay, Mel Ehnert , Kory lambert

Aug 03, 2026

Gordie Boucher Ford of Menomonee Falls responded

Charles and our service team appreciate you highlighting the care you received today. We’re glad we could complete the exterior detail on your Chevrolet Cruze Limited while you waited. We look forward to assisting with your vehicle care again soon. Jeff Samp General Sales Manager 262-225-9010

July 29, 2026

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I came in to buy tires as an employee and they helped find the right ones. More

by LOEHRL40
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Recommend Dealer
Yes
Jul 29, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team guided you to the best tire options for your Nissan. Thank you for the 5-star review. Jeff Samp General Sales Manager 262-225-9010

July 17, 2026

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Mel, Eric, and Charles are very helpful and knowledgeable in the commercial service division. I have 2 commercial vehicles and am a regular service patron. Jonas in the mobile service division is also a grea More

by Bill Champion
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Recommend Dealer
Yes

Other Employees Tagged: Errick Clay, Andy Budd, Mel Ehnert , Jonad Stidham - mobile service technician

Jul 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your continued trust in us for servicing your Ford E350. We’re glad Mel and Charles have offered helpful, knowledgeable support, and that our mobile service team continues to meet your needs efficiently. Your recommendation means a great deal to us. Jeff Samp General Sales Manager 262-225-9010

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