Check out Charles Prayor's reviews on DealerRater

March 12, 2026

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Employee Rating

Very professional team and easy to do business with. I appreciated how the service department explained all details I appreciated how the service department explained all details More

by sanwashington322

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. Until the next time we meet, take care!

March 11, 2026

Dealership Rating

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Service was great and Charles Prayor deserves a '10'! ! He is absolutely terrific and a great guy. ! He is absolutely terrific and a great guy. More

by BARBARA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 03, 2026

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Excellent customer service We had a vehicle recall and an oil change. We were in an our in 2 hours. oil change. We were in an our in 2 hours. More

by BOB_DITARANTO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

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I have been coming to Jim Ellis for quite a few years and I find their service department to be top-notch. I find their service department to be top-notch. More

by That Guy!

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We're looking forward to your next visit with us!

February 26, 2026

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Charles was great Charles took very good care of me and my vehicle Thank you my vehicle Thank you More

by melpone

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

Dealership Rating

Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 24, 2026

Dealership Rating

Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 12, 2026

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Service was very great, he was friendly, understanding, and worked quickly to fix my truck!! and worked quickly to fix my truck!! More

by djgchacon93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2026

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Employee Rating

Solid, trustworthy, tells me what I need based on facts vs upselling for no reason. vs upselling for no reason. More

by JAMES.LAKE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Feb 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

Dealership Rating

Employee Rating

Service was great. Communication was great. My truck was serviced and all recalls were completed. Communication was great. My truck was serviced and all recalls were completed. More

by JRGRAVES2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

109 Reviews of Charles Prayor