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Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor | Page 12

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
117 Reviews
4.6

117 Reviews

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117 Reviews of Charles Prayor

April 24, 2024

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Employee Rating

Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T More

by SGS.Lyndale
Recommend Dealer
No
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Apr 27, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

April 15, 2024

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Employee Rating

Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More

by PAMELA3.THOMAS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 11, 2024

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Texted me about my car and sent a video showing all areas of my car. More

by Carole
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Recommend Dealer
Yes
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Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 09, 2024

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Outstanding service I always have an awesome experience. Charles was great at keeping me informed about my truck. I look forward to going back. More

by Izzy B.
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

April 06, 2024

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The oil change I was scheduled for at 1:30 pm had there until 4:00 pm so I really think that was to long More

by SHANEANT78
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 05, 2024

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Employee Rating

Does a very good job at explaining what's going on as they do things they make sure to communicate every step and why they are doing it More

by JUANA.ALFARO
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Apr 05, 2024

JUANA.ALFARO responded

charles did a great job communicating everything that was wrong with the vehicle. Impossible reasons on why it happened. overall smooth experience

April 05, 2024

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Super service and service personnel. Would recommend to all members of my family. Great experience. More

by BARBARA
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Apr 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for the recommendation, and have an amazing day!

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