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Charles Prayor

Overview Reviews (165)

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Charles Prayor

Charles Prayor | Page 12

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

165 Reviews

Overview Reviews (165)

4.6

165 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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165 Reviews of Charles Prayor

February 25, 2025

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Employee Rating

They made process easy and worked around my schedule. One of best things they did was making getting a loaner easy. One of best things they did was making getting a loaner easy. More

by ANDREWBELLONE0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 20, 2025

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Employee Rating

I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ed Barnes

Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, I would like to get some more details about your experience with us. Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 18, 2025

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Employee Rating

This dealership has done all offers my maintenance since the car was purchased. Fast and easy to schedule an appointment I have no issues with their service. the car was purchased. Fast and easy to schedule an appointment I have no issues with their service. More

by WHITECHARLOTTE74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 14, 2025

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Employee Rating

Charles is an absolute professional. I trust his vehicle repair knowledge and honest pricing. I just moved to Georgia and I'm grateful that I found him. I trust his vehicle repair knowledge and honest pricing. I just moved to Georgia and I'm grateful that I found him. More

by Marine

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Feb 19, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2025

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Employee Rating

Charles and the other Service members are always attentive. They explain everything in great detail. attentive. They explain everything in great detail. More

by RREBSTOCK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

Feb 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

January 31, 2025

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Employee Rating

The whole crew was very professional, timely and very informative about the problem I was having with my vehicle informative about the problem I was having with my vehicle More

by BEBOBOYS24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

Feb 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 10, 2025

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Employee Rating

Charles was great! I was able to get some work done in the quiet room with very comfortable reclining chairs. Will definitely be back. I was able to get some work done in the quiet room with very comfortable reclining chairs. Will definitely be back. More

by shaunfeltner

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Jan 14, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team!

January 01, 2025

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Employee Rating

Service was timely this time. The Oil change and tire rotation were roughly an hour. Charles was very professional The Oil change and tire rotation were roughly an hour. Charles was very professional More

by Jason Anthony

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jan 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Jason, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

December 21, 2024

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They sent me an estimate for my car at 15000 plus! They only offered 13000 They only offered 13000 More

by GERONIMO1946

Verified Customer

Recommend Dealer

Other Employees Tagged: Ed Barnes

December 19, 2024

Dealership Rating

Employee Rating

Had a great experience recently with Charles at the Jim Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and fatastic communication as the work was scheduled, started and completed. More

by steve@southernelegancega.com

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Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki, David Estrella

Dec 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!