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Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor | Page 2

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
117 Reviews
4.6

117 Reviews

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117 Reviews of Charles Prayor

March 03, 2026

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Employee Rating

Excellent customer service We had a vehicle recall and an oil change. We were in an our in 2 hours. More

by BOB_DITARANTO
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Mar 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

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Employee Rating

I have been coming to Jim Ellis for quite a few years and I find their service department to be top-notch. More

by That Guy!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We're looking forward to your next visit with us!

February 26, 2026

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Employee Rating

Charles was great Charles took very good care of me and my vehicle Thank you More

by melpone
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Mar 04, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

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Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Mar 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 24, 2026

Dealership Rating
Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Mar 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 12, 2026

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Employee Rating

Service was very great, he was friendly, understanding, and worked quickly to fix my truck!! More

by djgchacon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2026

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Employee Rating

Solid, trustworthy, tells me what I need based on facts vs upselling for no reason. More

by JAMES.LAKE
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Feb 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

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Service was great. Communication was great. My truck was serviced and all recalls were completed. More

by JRGRAVES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 23, 2026

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Employee Rating

The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, Melissa Toole, Tom Floystrop

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Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

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Employee Rating

I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear fr More

by adamtom00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Louden , Andrey Nikolaev

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Jan 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

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